Support Board
Date/Time: Fri, 31 Jan 2025 22:43:16 +0000
Post From: cannot connect the futures company in order to use lower CME FEE - Account Support Ticket
| [2019-06-03 07:43:54] |
| User884604 - Posts: 1 |
|
hi , i am the user of sc chart and also open a trading account in infinity future company(TranAct) . every month , i do the process in the Data trade service setting and connect to the tranAct . then i change it back to Sc chart All data . after that i can use the lower CME data charge . but this month , i do the same process . it said that the user name and password are invalid . BUT its not true . in fact the user name and the password are correct . now i cannot use the CME data . what should i do ? (I also check my trading account in infinity future is normal and is nothing worong . ) |
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