Support Board
Date/Time: Sat, 01 Feb 2025 00:02:01 +0000
Post From: Historical data fail to download
| [2019-05-30 22:16:08] |
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Yes you should have received that confirmation now by email, but we just wanted check some things with symbol settings before we have you switch over to that connection. We want you to follow the instructions starting with step 8 here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions And be sure to follow step 20 on that page to convert the symbols to match the new service. If there any B3 symbols you do not see listed in File >> Find Symbol, let us know what those are and we will add them. Let us know if you need more help. You will now be able to trade live and also have access to all the B3 historical data. To update an open symbol for the B3, select Edit >> Download Data from End of Chart. We can also add automatic periodic updating. Be sure to disable Trade >> Trade Simulation Mode On before trading Live. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-30 22:19:19
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