Support Board
Date/Time: Sat, 01 Feb 2025 02:55:33 +0000
Post From: Historical data fail to download
| [2019-05-29 22:11:21] |
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we have now authorized your Sierra Chart account to receive CME data. This goes into effect within a couple of minutes. You can now open a chart for ESM19 and received the real-time data (Confirm to us this is the case). And you can also open a chart for any BMF(B3) symbol and get historical data as well. There is no need for any refund. And there is no need for this: and i will open a new sierra account and fund it and contract another sierra for historical data. We can take care of this from our side. Now what we recommend to do to make everything really easy and fully automated going forward so that you can access the data in a single instance of Sierra Chart is to give us permission to contact AMP and we will then request that your AMP account get put onto the Trading Technologies system, which will allow us to automatically verify you have a funded trading account so you can access the real-time CME data every month. Or you can just fill out this form and we will handle this for you: https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-29 22:20:02
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