Support Board
Date/Time: Sat, 01 Feb 2025 03:04:56 +0000
Post From: Historical data fail to download
| [2019-05-23 22:50:55] |
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i had installed a second copy of sierra and follow all the steps, but still having the same problem.
Take a look on the pictures and tell me if i did something wrong. We apologize. We were not paying close enough attention that your Sierra Chart account is through AMP and you cannot use the Sierra Chart Historical Data Service in that particular case. You are going to need to use a direct account to access that particular service: Direct Sierra Chart Account That page has all of the instructions on what to do. When you have a direct account through Sierra Chart you can still use CQG with AMP. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-23 22:51:45
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