Support Board
Date/Time: Sun, 24 Nov 2024 19:28:47 +0000
Post From: Download Failed For Custom Studies
[2013-11-26 06:08:24] |
User78882 - Posts: 4 |
Recently I reformatted my computer and I have just installed the latest version of Sierra Charts and DTN.IQ. Previously, I have used these programs for the last 12 months. The custom studies are not downloading any historical data and I receive the error that the historical download has failed for the custom studies only. My log is below: Software version: 1051 | 2013-11-26 06:01:26 Usage end date: 2014-01-01 | 2013-11-26 06:01:26 Enabled for: Sierra Chart Historical Data Service. | 2013-11-26 06:01:26 Active service: IQFeed | 2013-11-26 06:01:26 Time Zone: +00:00:00 (UTC+00) | 2013-11-26 06:01:26 2013-11-25 22:01:26 Local computer clock time | 2013-11-26 06:01:26 2013-11-26 06:01:26 GMT time | 2013-11-26 06:01:26 2013-11-26 06:01:26 Time zone adjusted time | 2013-11-26 06:01:26 Time difference to server time: 1 seconds. | 2013-11-26 06:01:26 Program path: C:\SierraChart\ | 2013-11-26 06:01:26 Data Files path: C:\SierraChart\Data\ | 2013-11-26 06:01:26 OS Version Number: 6.1 | 2013-11-26 06:01:26 Checking for new symbol settings for dtn | 2013-11-26 06:01:26 IQ Feed: Connecting. | 2013-11-26 06:01:31 Starting DTN IQ Feed interface software. | 2013-11-26 06:01:31 IQ Feed: Connecting to Admin port 9300 | 2013-11-26 06:01:31 The network socket is connected. | 2013-11-26 06:01:31 IQ Feed: Connected to Admin port. | 2013-11-26 06:01:31 AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2013-11-26 06:01:31 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,412470,0,0,,0.03,0.03,, | 2013-11-26 06:01:32 AdminMessage: S,STATS,66.112.148.222,60002,500,,1,0,0,0,,,Not Connected,5.1.0.5,412470,0,0,,0.10,0.05,, | 2013-11-26 06:01:33 AdminMessage: S,STATS,66.112.148.222,60002,500,0,1,1,0,0,Nov 26 1:01AM,Nov 26 1:01AM,Connected,5.1.0.5,412470,0.06,0.02,0.06,0.19,0.06,0.19, | 2013-11-26 06:01:34 IQ Feed: Connecting to Level 1 port 5009 | 2013-11-26 06:01:34 The network socket is connected. | 2013-11-26 06:01:34 IQ Feed: Connected to Level 1 port. | 2013-11-26 06:01:34 IQ Feed: Connecting to Lookup port 9100 | 2013-11-26 06:01:34 IQ Feed: Connecting to Level 2 port (9200)... | 2013-11-26 06:01:34 The network socket is connected. | 2013-11-26 06:01:34 IQ Feed: Connected to Historical Data port. | 2013-11-26 06:01:34 IQ Feed: Fully connected. | 2013-11-26 06:01:34 The network socket is connected. | 2013-11-26 06:01:34 IQ Feed: Connected to Level 2 port. | 2013-11-26 06:01:34 IQFeed Level 2 error: Account not authorized for Level II | 2013-11-26 06:01:34 IQ Feed: Disconnected from Level 2 port. | 2013-11-26 06:01:34 Chart #7 has tagged chart #14 for full recalculation. Chartbook: ES dash New Teo.cht | 2013-11-26 06:01:49 Chart #7 has tagged chart #14 for full recalculation. Chartbook: ES dash New Teo.cht | 2013-11-26 06:01:49 IQFeed - Starting real-time market data updates for: @ES# | 2013-11-26 06:01:49 HD Request # 2 - Downloading Intraday chart data for @ES# to the file @ES#.scid. Service: dtn | 2013-11-26 06:01:49 HD Request # 2 - Last Date-Time in file: 2013-11-26 06:01:10.0 | 2013-11-26 06:01:49 HD Request # 2 - Requesting Minute data beginning at 2013-11-26 01:01:10 US Eastern Time. | 2013-11-26 06:01:49 IQFeed - Starting real-time market data updates for: tick.Z | 2013-11-26 06:01:49 Chart #14 is performing a full recalculation because it has been tagged. Chartbook: ES dash New Teo.cht | 2013-11-26 06:01:49 IQFeed - Starting real-time market data updates for: jint.Z | 2013-11-26 06:01:49 IQFeed - Starting real-time market data updates for: VIX.XO | 2013-11-26 06:01:49 IQFeed - Starting real-time market data updates for: IR6T.Z | 2013-11-26 06:01:49 IQFeed - Starting real-time market data updates for: UUP | 2013-11-26 06:01:49 IQFeed - Starting real-time market data updates for: SPX.XO | 2013-11-26 06:01:49 IQFeed - Starting real-time market data updates for: TAC | 2013-11-26 06:01:49 IQFeed - Starting real-time market data updates for: GLNG | 2013-11-26 06:01:49 HD Request # 2 - IQ Feed historical Intraday data request error: E,!NO_DATA!,, | 2013-11-26 06:01:52 HD Request # 2 - Error downloading historical Intraday data for @ES#. The server returned an error. | 2013-11-26 06:01:52 HD Request # 2 - Received 0 records and wrote 0 records for @ES# | 2013-11-26 06:01:52 HD Request # 2 - Intraday download COMPLETE for @ES# | 2013-11-26 06:01:52 Real-time Intraday chart data file updates started for @ES# | 2013-11-26 06:01:52 HD Request # 3 - Downloading Intraday chart data for tick.Z to the file tick.Z.scid. Service: dtn | 2013-11-26 06:01:52 HD Request # 3 - Last Date-Time in file: 2013-11-22 21:05:00.0 | 2013-11-26 06:01:52 HD Request # 3 - Requesting Minute data beginning at 2013-11-22 16:05:00 US Eastern Time. | 2013-11-26 06:01:52 HD Request # 3 - Receiving Intraday Minute data for TICK.Z | 2013-11-26 06:01:52 HD Request # 3 - Receiving Intraday data for tick.Z starting at 2013-11-22 21:05:00 | 2013-11-26 06:01:52 HD Request # 3 - Timestamp of first Intraday data file record written: 2013-11-22 21:05:00 | 2013-11-26 06:01:52 HD Request # 3 - Received 397 records from 2013-11-22 21:05:00 to 2013-11-25 21:05:00 (3.0 days) and wrote 397 records for tick.Z | 2013-11-26 06:01:52 HD Request # 3 - Intraday download COMPLETE for tick.Z | 2013-11-26 06:01:52 Real-time Intraday chart data file updates started for tick.Z | 2013-11-26 06:01:52 HD Request # 4 - Downloading Intraday chart data for jint.Z to the file jint.Z.scid. Service: dtn | 2013-11-26 06:01:52 HD Request # 4 - Last Date-Time in file: 2013-11-22 21:05:00.0 | 2013-11-26 06:01:52 HD Request # 4 - Requesting Minute data beginning at 2013-11-22 16:05:00 US Eastern Time. | 2013-11-26 06:01:52 HD Request # 4 - Receiving Intraday Minute data for JINT.Z | 2013-11-26 06:01:52 HD Request # 4 - Receiving Intraday data for jint.Z starting at 2013-11-22 21:05:00 | 2013-11-26 06:01:52 HD Request # 4 - Timestamp of first Intraday data file record written: 2013-11-22 21:05:00 | 2013-11-26 06:01:52 HD Request # 4 - Received 396 records from 2013-11-22 21:05:00 to 2013-11-25 21:05:00 (3.0 days) and wrote 396 records for jint.Z | 2013-11-26 06:01:52 HD Request # 4 - Intraday download COMPLETE for jint.Z | 2013-11-26 06:01:52 Real-time Intraday chart data file updates started for jint.Z | 2013-11-26 06:01:52 HD Request # 5 - Downloading Historical Daily chart data for @ES#. Starting date: 2013-11-22. Service: dtn | 2013-11-26 06:01:52 HD Request # 5 - Requesting 5 days of historical daily data. RequestID: 4 | 2013-11-26 06:01:52 HD Request # 5 - Receiving Daily data for @ES# | 2013-11-26 06:01:52 HD Request # 5 - Receiving historical Daily data for @ES# starting at 2013-11-19 | 2013-11-26 06:01:52 Writing historical Daily data for @ES# to the file @ES#.dly | 2013-11-26 06:01:52 HD Request # 5 - Received 5 records from 2013-11-19 00:00:00 to 2013-11-25 00:00:00 (7.0 days) and wrote 2 records for @ES# | 2013-11-26 06:01:52 HD Request # 5 - Daily download COMPLETE for @ES# | 2013-11-26 06:01:52 HD Request # 6 - Downloading Historical Daily chart data for VIX.XO. Starting date: 2013-11-22. Service: dtn | 2013-11-26 06:01:52 HD Request # 6 - Requesting 5 days of historical daily data. RequestID: 5 | 2013-11-26 06:01:52 Chart #7 has tagged chart #14 for full recalculation. Chartbook: ES dash New Teo.cht | 2013-11-26 06:01:52 HD Request # 6 - Receiving Daily data for VIX.XO | 2013-11-26 06:01:53 HD Request # 6 - Receiving historical Daily data for VIX.XO starting at 2013-11-19 | 2013-11-26 06:01:53 Writing historical Daily data for VIX.XO to the file VIX.XO.dly | 2013-11-26 06:01:53 HD Request # 6 - Received 5 records from 2013-11-19 00:00:00 to 2013-11-25 00:00:00 (7.0 days) and wrote 2 records for VIX.XO | 2013-11-26 06:01:53 HD Request # 6 - Daily download COMPLETE for VIX.XO | 2013-11-26 06:01:53 HD Request # 7 - Downloading Intraday chart data for IR6T.Z to the file IR6T.Z.scid. Service: dtn | 2013-11-26 06:01:53 HD Request # 7 - Last Date-Time in file: 2013-11-25 21:05:00.0 | 2013-11-26 06:01:53 HD Request # 7 - Requesting Minute data beginning at 2013-11-25 16:05:00 US Eastern Time. | 2013-11-26 06:01:53 Chart #14 is performing a full recalculation because it has been tagged. Chartbook: ES dash New Teo.cht | 2013-11-26 06:01:53 HD Request # 7 - Receiving Intraday Minute data for IR6T.Z | 2013-11-26 06:01:53 HD Request # 7 - Receiving Intraday data for IR6T.Z starting at 2013-11-25 21:05:00 | 2013-11-26 06:01:53 HD Request # 7 - Timestamp of first Intraday data file record written: 2013-11-25 21:05:00 | 2013-11-26 06:01:53 HD Request # 7 - Received 1 record from 2013-11-25 21:05:00 to 2013-11-25 21:05:00 (0.0 seconds) and wrote 1 record for IR6T.Z | 2013-11-26 06:01:53 HD Request # 7 - Intraday download COMPLETE for IR6T.Z | 2013-11-26 06:01:53 Real-time Intraday chart data file updates started for IR6T.Z | 2013-11-26 06:01:53 HD Request # 8 - Downloading Intraday chart data for UUP to the file UUP.scid. Service: dtn | 2013-11-26 06:01:53 HD Request # 8 - Last Date-Time in file: 2013-11-22 21:06:52.0 | 2013-11-26 06:01:53 HD Request # 8 - Requesting Minute data beginning at 2013-11-22 16:06:52 US Eastern Time. | 2013-11-26 06:01:53 HD Request # 8 - Receiving Intraday Minute data for UUP | 2013-11-26 06:01:53 HD Request # 8 - Receiving Intraday data for UUP starting at 2013-11-25 14:21:00 | 2013-11-26 06:01:53 HD Request # 8 - Timestamp of first Intraday data file record written: 2013-11-25 14:21:00 | 2013-11-26 06:01:53 HD Request # 8 - Received 165 records from 2013-11-25 14:21:00 to 2013-11-25 21:00:00 (6.7 hours) and wrote 165 records for UUP | 2013-11-26 06:01:53 HD Request # 8 - Intraday download COMPLETE for UUP | 2013-11-26 06:01:53 Real-time Intraday chart data file updates started for UUP | 2013-11-26 06:01:53 HD Request # 9 - Downloading Intraday chart data for SPX.XO to the file SPX.XO.scid. Service: dtn | 2013-11-26 06:01:53 HD Request # 9 - Last Date-Time in file: 2013-11-22 21:05:41.0 | 2013-11-26 06:01:53 HD Request # 9 - Requesting Minute data beginning at 2013-11-22 16:05:41 US Eastern Time. | 2013-11-26 06:01:53 HD Request # 9 - Receiving Intraday Minute data for SPX.XO | 2013-11-26 06:01:53 HD Request # 9 - Receiving Intraday data for SPX.XO starting at 2013-11-25 14:30:00 | 2013-11-26 06:01:53 HD Request # 9 - Timestamp of first Intraday data file record written: 2013-11-25 14:30:00 | 2013-11-26 06:01:53 HD Request # 9 - Received 395 records from 2013-11-25 14:30:00 to 2013-11-25 21:04:00 (6.6 hours) and wrote 395 records for SPX.XO | 2013-11-26 06:01:53 HD Request # 9 - Intraday download COMPLETE for SPX.XO | 2013-11-26 06:01:53 Real-time Intraday chart data file updates started for SPX.XO | 2013-11-26 06:01:53 HD Request # 10 - Downloading Historical Daily chart data for TAC. Starting date: 2013-11-22. Service: dtn | 2013-11-26 06:01:53 HD Request # 10 - Requesting 5 days of historical daily data. RequestID: 9 | 2013-11-26 06:01:53 HD Request # 10 - Receiving Daily data for TAC | 2013-11-26 06:01:53 HD Request # 10 - Receiving historical Daily data for TAC starting at 2013-11-19 | 2013-11-26 06:01:53 Writing historical Daily data for TAC to the file TAC.dly | 2013-11-26 06:01:53 HD Request # 10 - Received 5 records from 2013-11-19 00:00:00 to 2013-11-25 00:00:00 (7.0 days) and wrote 2 records for TAC | 2013-11-26 06:01:53 HD Request # 10 - Daily download COMPLETE for TAC | 2013-11-26 06:01:53 HD Request # 11 - Downloading Intraday chart data for GLNG to the file GLNG.scid. Service: dtn | 2013-11-26 06:01:54 HD Request # 11 - Last Date-Time in file: 2013-11-25 21:04:00.0 | 2013-11-26 06:01:54 HD Request # 11 - Requesting Minute data beginning at 2013-11-25 16:04:00 US Eastern Time. | 2013-11-26 06:01:54 HD Request # 11 - Receiving Intraday Minute data for GLNG | 2013-11-26 06:01:54 HD Request # 11 - Receiving Intraday data for GLNG starting at 2013-11-25 21:04:00 | 2013-11-26 06:01:54 HD Request # 11 - Timestamp of first Intraday data file record written: 2013-11-25 21:04:00 | 2013-11-26 06:01:54 HD Request # 11 - Received 1 record from 2013-11-25 21:04:00 to 2013-11-25 21:04:00 (0.0 seconds) and wrote 1 record for GLNG | 2013-11-26 06:01:54 HD Request # 11 - Intraday download COMPLETE for GLNG | 2013-11-26 06:01:54 Real-time Intraday chart data file updates started for GLNG | 2013-11-26 06:01:54 |