Support Board
Date/Time: Fri, 28 Feb 2025 21:26:25 +0000
Post From: Connection problem with Transact
| [2019-05-14 19:46:43] |
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Yes we apologize for this. We have been very busy with support and this had been overlooked. We think the best thing rather than struggling with this old substandard bridge program, developed by Transact, is that you use the new transact websocket API. As long as you don't need to trade and just want to use market data, then we can make that available to you, tomorrow at the soonest. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |