Support Board
Date/Time: Fri, 31 Jan 2025 13:40:52 +0000
Post From: no es market depth on Dom
| [2019-05-06 21:16:27] |
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Well there is always a small possibility that we could be wrong. But we did a further review and we do not think so and we have contacted Gain Capital ourselves about this. For confirmation the problem is on the Gain Capital side, we want you to follow the instructions below while the ESM19 chart is open and one of the market depth features is being used: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-06 21:17:19
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