Support Board
Date/Time: Fri, 31 Jan 2025 06:08:22 +0000
Post From: Won't connect to Datafeed
| [2019-04-10 19:07:20] |
| |
|
You modified the prior message with the Message Log. We need to see the full log. There is a connectivity problem to TD Ameritrade. That is not something we have control over and we really do not recommend using TD Ameritrade because of this kind of issue. Refer to: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Really we see that you are using the Sierra Chart Exchange Data Feed, so just follow the instructions here to directly connect to SC Data-All Services and just connect to Ameritrade once a month: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount This will resolve the connectivity problems. So you need to set Global Settings >> Data/Trade Service Settings >> Service to SC Data-All Services. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-10 19:10:50
|