Support Board
Date/Time: Fri, 31 Jan 2025 06:20:01 +0000
Post From: Disconnecting
| [2019-04-08 19:17:19] |
| conr - Posts: 204 |
|
For the last couple of hours, I keep getting disconnected. Software version: 1894 64-bit | 2019-04-08 14:07:32 Usage end date: 2019-06-13 | 2019-04-08 14:07:32 Enabled for: Advanced Features. | 2019-04-08 14:07:32 Enabled for: Advanced Features 2. | 2019-04-08 14:07:32 Enabled for: Sierra Chart Historical Data Service. | 2019-04-08 14:07:32 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-04-08 14:07:32 Enabled for: INDEXES_DATA_BARCHART | 2019-04-08 14:07:32 Enabled for: CME with Market Depth for nonprofessional Trading accounts | 2019-04-08 14:07:32 Received 1 data feed usernames. | 2019-04-08 14:07:32 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-04-08 14:07:32 Current selected Data/Trading service: SC Data - All Services | 2019-04-08 14:07:32 Chart Update Interval: 900 | 2019-04-08 14:07:32 Intraday Data Storage Time Unit: 0 | 2019-04-08 14:07:32 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-04-08 14:07:32 2019-04-08 14:07:32 Local computer time | 2019-04-08 14:07:32 2019-04-08 19:07:32 Local computer time in UTC | 2019-04-08 14:07:32 2019-04-08 14:07:32 Local computer time in SC Time Zone | 2019-04-08 14:07:32 2019-04-07 21:25:10 Server time in UTC | 2019-04-08 14:07:32 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-04-08 14:07:32 Program path: C:\SierraChart\ | 2019-04-08 14:07:32 Data Files path: C:\SierraChart\Data\ | 2019-04-08 14:07:32 OS Version Number: 10.0 | 2019-04-08 14:07:32 Locale Setting: C | 2019-04-08 14:07:32 DLLs: AdaptiveVolumeRatio_MAByTick.dll, IOAMT.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-04-08 14:07:32 DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-04-08 14:10:38 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-04-08 14:10:38 * DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-04-08 14:10:38 DTC Client socket (1) | Closed. | 2019-04-08 14:10:38 SC Data - All Services | Disconnected from the server. | 2019-04-08 14:10:38 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2019-04-08 14:10:38 SC Data - All Services | Using username 0 | 2019-04-08 14:10:40 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10048 | 2019-04-08 14:10:40 DTC Client socket (1) | Creating socket. | 2019-04-08 14:10:40 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2019-04-08 14:10:40 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2019-04-08 14:11:01 * SC Data - All Services | Disconnected from the server. | 2019-04-08 14:11:01 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2019-04-08 14:11:01 DTC Client socket (1) | Closed. | 2019-04-08 14:11:01 SC Data - All Services | Using username 0 | 2019-04-08 14:11:03 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2019-04-08 14:11:03 DTC Client socket (1) | Creating socket. | 2019-04-08 14:11:03 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2019-04-08 14:11:03 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2019-04-08 14:11:24 * SC Data - All Services | Disconnected from the server. | 2019-04-08 14:11:24 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2019-04-08 14:11:24 DTC Client socket (1) | Closed. | 2019-04-08 14:11:24 SC Data - All Services | Using username 0 | 2019-04-08 14:11:26 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 443 | 2019-04-08 14:11:26 DTC Client socket (1) | Creating socket. | 2019-04-08 14:11:26 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2019-04-08 14:11:26 SC Data - All Services | Connected to server. | 2019-04-08 14:11:26 SC Data - All Services | Starting socket receive thread. | 2019-04-08 14:11:26 SC Data - All Services | Sending encoding request to server: Binary VLS | 2019-04-08 14:11:26 SC Data - All Services | Setting DTC encoding to Binary VLS | 2019-04-08 14:11:27 SC Data - All Services | Sending logon request message. | 2019-04-08 14:11:27 SC Data - All Services | Performing periodic download of Intraday data for open Intraday charts not receiving real-time data | 2019-04-08 14:12:44 SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2019-04-08 14:12:47 SC Data - All Services | Disconnected from the server. | 2019-04-08 14:12:47 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2019-04-08 14:12:47 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2019-04-08 14:12:47 SC Data - All Services | Using username 0 | 2019-04-08 14:12:49 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2019-04-08 14:12:49 DTC Client socket (3) | Creating socket. | 2019-04-08 14:12:49 DTC Client socket (3) | Connecting to IP: 8.18.161.135. | 2019-04-08 14:12:49 SC Data - All Services | Connected to server. | 2019-04-08 14:12:49 SC Data - All Services | Starting socket receive thread. | 2019-04-08 14:12:49 SC Data - All Services | Sending encoding request to server: Binary VLS | 2019-04-08 14:12:49 SC Data - All Services | Setting DTC encoding to Binary VLS | 2019-04-08 14:12:49 SC Data - All Services | Sending logon request message. | 2019-04-08 14:12:49 SC Data - All Services | Received logon response. | 2019-04-08 14:12:49 SC Data - All Services | Server Name: SC Realtime Server. | 2019-04-08 14:12:49 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2019-04-08 14:12:49 SC Data - All Services | Successfully connected. | 2019-04-08 14:12:49 SC Data - All Services | Trading is not supported. | 2019-04-08 14:12:49 Intraday data recording state for symbol ESH19 is set to download 'Pending'. | 2019-04-08 14:12:49 SC Data - All Services | Restarting real-time data updates for symbol: ESH19 -> ESH19 | 2019-04-08 14:12:49 Intraday data recording state for symbol ESM19 is set to download 'Pending'. | 2019-04-08 14:12:49 SC Data - All Services | Restarting real-time data updates for symbol: ESM19 -> ESM19 | 2019-04-08 14:12:49 HD Request # 77 | Downloading Intraday chart data for ESH19 to the file ESH19.scid. Service: cme | 2019-04-08 14:12:49 HD Request # 77 | Download start date-time: 2019-03-15 08:29:55.000 | 2019-04-08 14:12:49 HD Request # 77 | Using server: ds7.sierracharts.com port 10149 | 2019-04-08 14:12:49 Socket (4) | Creating socket. | 2019-04-08 14:12:49 Socket (4) | Connecting to IP: 8.18.161.133. | 2019-04-08 14:12:49 HD Request # 77 | Setting DTC encoding to Binary VLS | 2019-04-08 14:12:49 HD Request # 77 | Sending historical data logon request message. | 2019-04-08 14:12:49 HD Request # 77 | Requesting Intraday data. Start date-time: 2019-03-15 08:29:55. Record interval: 0. Symbol: ESH19 | 2019-04-08 14:12:49 SC Data - All Services | Clearing market depth for ESH19. | 2019-04-08 14:12:49 SC Data - All Services | Clearing market depth for ESM19. | 2019-04-08 14:12:49 HD Request # 77 | Decompressing data. | 2019-04-08 14:12:49 HD Request # 77 | Receiving Intraday data for ESH19 starting at 2019-03-15 08:29:55 | 2019-04-08 14:12:49 Socket (4) | Shutdown started. Waiting for graceful close. | 2019-04-08 14:12:49 SC Data - All Services | Real-time data for symbol ESH19 is currently unavailable. | 2019-04-08 14:12:49 SC Data - All Services | Received security definition for symbol ESH19 | 2019-04-08 14:12:49 SC Data - All Services | Received security definition for symbol ESM19 | 2019-04-08 14:12:49 Historical data download thread signaled to stop. | 2019-04-08 14:12:49 HD Request # 77 | Received 1 record from 2019-03-15 08:29:55 to 2019-03-15 08:29:55 (0.0 seconds) and wrote 0 records for ESH19 | 2019-04-08 14:12:49 HD Request # 77 | Completion time: 0s | 2019-04-08 14:12:49 HD Request # 77 | Intraday data download complete for ESH19. Unique request ID: 62 | 2019-04-08 14:12:49 Removed historical data download ID 62 | 2019-04-08 14:12:49 Real-time Intraday chart data file updates started for ESH19 | 2019-04-08 14:12:49 Intraday chart data file opened for ESH19 | 2019-04-08 14:12:49 HD Request # 78 | Downloading Intraday chart data for ESM19 to the file ESM19.scid. Service: cme | 2019-04-08 14:12:49 HD Request # 78 | Download start date-time: 2019-04-08 14:10:02.000 | 2019-04-08 14:12:49 HD Request # 78 | Using server: ds1.sierracharts.com port 10150 | 2019-04-08 14:12:49 Socket (5) | Creating socket. | 2019-04-08 14:12:49 Socket (5) | Connecting to IP: 8.18.161.135. | 2019-04-08 14:12:49 Socket (4) | Socket gracefully closed by remote side. | 2019-04-08 14:12:49 Socket (4) | Closed. | 2019-04-08 14:12:49 HD Request # 78 | Setting DTC encoding to Binary VLS | 2019-04-08 14:12:49 HD Request # 78 | Sending historical data logon request message. | 2019-04-08 14:12:49 HD Request # 78 | Requesting Intraday data. Start date-time: 2019-04-08 14:10:02. Record interval: 0. Symbol: ESM19 | 2019-04-08 14:12:49 HD Request # 78 | Decompressing data. | 2019-04-08 14:12:49 HD Request # 78 | Receiving Intraday data for ESM19 starting at 2019-04-08 14:10:02 | 2019-04-08 14:12:50 HD Request # 78 | Timestamp of first Intraday data file record written: 2019-04-08 14:10:08 | 2019-04-08 14:12:50 Socket (5) | Shutdown started. Waiting for graceful close. | 2019-04-08 14:12:50 Historical data download thread signaled to stop. | 2019-04-08 14:12:50 HD Request # 78 | Received 1132 records from 2019-04-08 14:10:02 to 2019-04-08 14:12:48 (2.8 minutes) and wrote 1130 records for ESM19 | 2019-04-08 14:12:50 HD Request # 78 | Completion time: 1s | 2019-04-08 14:12:50 HD Request # 78 | Intraday data download complete for ESM19. Unique request ID: 63 | 2019-04-08 14:12:50 Removed historical data download ID 63 | 2019-04-08 14:12:50 Real-time Intraday chart data file updates started for ESM19 | 2019-04-08 14:12:50 Intraday chart data file opened for ESM19 | 2019-04-08 14:12:50 Socket (5) | Socket gracefully closed by remote side. | 2019-04-08 14:12:50 Socket (5) | Closed. | 2019-04-08 14:12:50 Chart #30 has tagged chart #13 for full recalculation. Chartbook: ES.cht | 2019-04-08 14:12:50 Chart #20 has tagged chart #10 for full recalculation. Chartbook: ES.cht | 2019-04-08 14:12:50 Chart #20 has tagged chart #13 for full recalculation. Chartbook: ES.cht | 2019-04-08 14:12:50 Chart #20 has tagged chart #23 for full recalculation. Chartbook: ES.cht | 2019-04-08 14:12:50 Chart #20 has tagged chart #32 for full recalculation. Chartbook: ES.cht | 2019-04-08 14:12:50 ESM19 [CB] [M] 3 Min #32 | Performing a full recalculation because it has been tagged. Chartbook: ES.cht | 2019-04-08 14:12:50 ESM19 [CB] [M] 3 Min #23 | Performing a full recalculation because it has been tagged. Chartbook: ES.cht | 2019-04-08 14:12:53 ESM19 [CB] [M] Renko 2t #10 | Performing a full recalculation because it has been tagged. Chartbook: ES.cht | 2019-04-08 14:12:56 Opened cached Intraday file: C:\SierraChart\Data\ESM19.scid | 2019-04-08 14:12:59 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-04-08 14:13:05 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-04-08 14:13:05 DTC Client socket (1) | Closed. | 2019-04-08 14:13:05 ESM19 [CB] [M] 2 Sec #13 | Performing a full recalculation because it has been tagged. Chartbook: ES.cht | 2019-04-08 14:13:07 |