Support Board
Date/Time: Wed, 29 Jan 2025 06:04:08 +0000
Post From: All charts went missing
| [2019-02-26 19:16:57] |
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The symbols you are using are CTS symbols. So you need to set Global Settings >> Data/Trade Service Settings >> Service to CTS T4 FIX and connect to the data feed with File >> Connect to Data Feed. After that is done if there is any missing data in the charts after the data downloading is complete, then re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-26 19:17:55
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