Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 21:43:05 +0000



Post From: cannot load chart data

[2019-01-22 05:24:34]
Sierra Chart Engineering - Posts: 104368
The first thing we want you to do is to perform a full reset of the symbol settings as explained here:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps

And then for any symbol that has a problem, re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-22 05:25:22