Support Board
Date/Time: Mon, 25 Nov 2024 12:34:14 +0000
Post From: cannot load chart data
| [2019-01-20 12:46:18] |
| User19479 - Posts: 25 |
|
Account Name: googlinux User Message: I cannot update some chart data, also it has some error code 10022 after I update CrossOver on my Mac. ---------------------------------------- Selected Data/Trading service: SC Data - All Services Username for Data/Trading service: ---------------------------------------- Log: Software version: 1859 64-bit | 2019-01-20 12:42:32 Usage end date: 2019-02-20 | 2019-01-20 12:42:32 Enabled for: Advanced Features. | 2019-01-20 12:42:32 Enabled for: Advanced Features 2. | 2019-01-20 12:42:32 Enabled for: Sierra Chart Historical Data Service. | 2019-01-20 12:42:32 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-01-20 12:42:32 Current selected Data/Trading service: SC Data - All Services | 2019-01-20 12:42:32 Chart Update Interval: 500 | 2019-01-20 12:42:32 Time Zone: +00:00:00 (UTC+00) | 2019-01-20 12:42:32 2019-01-20 20:42:31 Local computer time | 2019-01-20 12:42:32 2019-01-20 12:42:31 Local computer time in UTC | 2019-01-20 12:42:32 2019-01-20 12:42:31 Local computer time in SC Time Zone | 2019-01-20 12:42:32 2019-01-20 12:36:50 Server time in UTC | 2019-01-20 12:42:32 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-01-20 12:42:32 Program path: C:\SierraChart\ | 2019-01-20 12:42:32 Data Files path: C:\SierraChart\Data\ | 2019-01-20 12:42:32 OS Version Number: 5.1 | 2019-01-20 12:42:32 Locale Setting: C | 2019-01-20 12:42:32 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-01-20 12:42:32 File >> Disconnect selected. | 2019-01-20 12:42:40 DTC Client socket (1) | Max send buffers used during socket life: 1 | 2019-01-20 12:42:40 DTC Client socket (1) | Signaling to core to close socket | 2019-01-20 12:42:40 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2019-01-20 12:42:40 SC DTC Data with Market Depth | Disconnected from the server. | 2019-01-20 12:42:40 SC Data - All Services | Disconnected. | 2019-01-20 12:42:40 DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-01-20 12:42:40 DTC Client socket (1) | Closed. | 2019-01-20 12:42:40 SC Data - All Services | Connected to data server. | 2019-01-20 12:42:42 SC DTC Data with Market Depth | Starting real-time market data updates for: BTC-BSTMP. ID: 1 Service code: bts | 2019-01-20 12:42:43 SC DTC Data with Market Depth | Connecting to the server ds3.sierracharts.com. Port 443 | 2019-01-20 12:42:43 SC DTC Data with Market Depth | Requesting security definition data for: BTC-BSTMP. ID: 1 | 2019-01-20 12:42:43 DTC Client socket (1) | Creating socket. | 2019-01-20 12:42:43 DTC Client socket (1) | Error setting send buffer size to 0. Unknown Windows error code 10022. | 2019-01-20 12:42:43 * DTC Client socket (1) | Connecting to IP: 65.182.172.42. | 2019-01-20 12:42:43 SC Data - All Services | Starting real-time market data updates for: BTCUSD-BITFINEX. ID: 2 Service code: bitfinex | 2019-01-20 12:42:43 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: BTCUSD-BITFINEX | 2019-01-20 12:42:43 SC Data - All Services | Requesting security definition data for: BTCUSD-BITFINEX. ID: 2 | 2019-01-20 12:42:43 SC Data - All Services | Starting real-time market data updates for: ETHUSD-BITFINEX. ID: 3 Service code: bitfinex | 2019-01-20 12:42:43 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ETHUSD-BITFINEX | 2019-01-20 12:42:43 SC Data - All Services | Requesting security definition data for: ETHUSD-BITFINEX. ID: 3 | 2019-01-20 12:42:43 Intraday data recording state for symbol ETHUSD-BITFINEX is set to download 'Pending'. | 2019-01-20 12:42:43 Delaying start of download for ETHUSD-BITFINEX | 2019-01-20 12:42:43 SC DTC Data with Market Depth | Starting real-time market data updates for: ETCUSD-BITFINEX. ID: 4 Service code: bitfinex | 2019-01-20 12:42:43 SC DTC Data with Market Depth | Requesting security definition data for: ETCUSD-BITFINEX. ID: 4 | 2019-01-20 12:42:43 SC Data - All Services | Starting real-time market data updates for: LTCBTC-BTCE. ID: 5 Service code: btce | 2019-01-20 12:42:43 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: LTCBTC-BTCE | 2019-01-20 12:42:43 SC Data - All Services | Requesting security definition data for: LTCBTC-BTCE. ID: 5 | 2019-01-20 12:42:43 Intraday data recording state for symbol BTC-BSTMP is set to download 'Pending'. | 2019-01-20 12:42:43 Delaying start of download for BTC-BSTMP | 2019-01-20 12:42:43 SC DTC Data with Market Depth | Connected to server. | 2019-01-20 12:42:43 SC DTC Data with Market Depth | Starting socket receive thread. | 2019-01-20 12:42:43 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2019-01-20 12:42:43 SC Data - All Services | Starting real-time market data updates for: LTCUSD-BTCE. ID: 6 Service code: btce | 2019-01-20 12:42:43 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: LTCUSD-BTCE | 2019-01-20 12:42:43 SC Data - All Services | Requesting security definition data for: LTCUSD-BTCE. ID: 6 | 2019-01-20 12:42:43 SC Data - All Services | Starting real-time market data updates for: LTCUSD-BITFINEX. ID: 7 Service code: bitfinex | 2019-01-20 12:42:43 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: LTCUSD-BITFINEX | 2019-01-20 12:42:43 SC Data - All Services | Requesting security definition data for: LTCUSD-BITFINEX. ID: 7 | 2019-01-20 12:42:43 Intraday data recording state for symbol LTCUSD-BITFINEX is set to download 'Pending'. | 2019-01-20 12:42:43 SC Data - All Services | Starting real-time market data updates for: BTCUSD-MTGOX. ID: 8 | 2019-01-20 12:42:43 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: BTCUSD-MTGOX | 2019-01-20 12:42:43 SC Data - All Services | Requesting security definition data for: BTCUSD-MTGOX. ID: 8 | 2019-01-20 12:42:43 No historical data client is currently set to download historical Intraday data for BTCUSD-MTGOX. | 2019-01-20 12:42:43 Real-time Intraday chart data file updates started for BTCUSD-MTGOX | 2019-01-20 12:42:43 Opened cached Intraday file: C:\SierraChart\Data\BTCUSD-MTGOX.scid | 2019-01-20 12:42:43 Intraday chart data file opened for BTCUSD-MTGOX | 2019-01-20 12:42:43 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2019-01-20 12:42:43 SC DTC Data with Market Depth | Sending logon request message. | 2019-01-20 12:42:43 SC Data - All Services | Starting real-time market data updates for: USDT_ETH-PLNX. ID: 9 Service code: Poloniex.CryptoCurrencyExchange | 2019-01-20 12:42:43 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: USDT_ETH-PLNX | 2019-01-20 12:42:43 SC Data - All Services | Requesting security definition data for: USDT_ETH-PLNX. ID: 9 | 2019-01-20 12:42:43 Intraday data recording state for symbol USDT_ETH-PLNX is set to download 'Pending'. | 2019-01-20 12:42:43 SC DTC Data with Market Depth | Received logon response. | 2019-01-20 12:42:44 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2019-01-20 12:42:44 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2019-01-20 12:42:44 SC DTC Data with Market Depth | Successfully connected. | 2019-01-20 12:42:44 SC DTC Data with Market Depth | Trading is not supported. | 2019-01-20 12:42:44 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: BTC-BSTMP | 2019-01-20 12:42:44 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: ETCUSD-BITFINEX | 2019-01-20 12:42:44 SC DTC Data with Market Depth | Real-time data for symbol BTC-BSTMP is currently unavailable. | 2019-01-20 12:42:44 SC DTC Data with Market Depth | Received security definition for symbol BTC-BSTMP | 2019-01-20 12:42:44 SC DTC Data with Market Depth | Received security definition for symbol ETCUSD-BITFINEX | 2019-01-20 12:42:44 HD Request # 19 | Downloading Intraday chart data for ETHUSD-BITFINEX to the file ETHUSD-BITFINEX.scid. Service: bitfinex | 2019-01-20 12:42:48 HD Request # 19 | Download start date-time: 2018-12-18 23:47:26.000 | 2019-01-20 12:42:48 HD Request # 19 | Requesting historical Intraday Minute data for ETHUSD-BITFINEX starting at 2018-12-18 18:47:26 (Exchange time). | 2019-01-20 12:42:48 HD Request # 19 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ETHUSD-BITFINEX | 2019-01-20 12:42:48 HD Request # 19 | Completion time: 1s | 2019-01-20 12:42:48 HD Request # 19 | Intraday data download complete for ETHUSD-BITFINEX. Unique request ID: 18 | 2019-01-20 12:42:48 Removed historical data download ID 18 | 2019-01-20 12:42:48 Real-time Intraday chart data file updates started for ETHUSD-BITFINEX | 2019-01-20 12:42:48 Opened cached Intraday file: C:\SierraChart\Data\ETHUSD-BITFINEX.scid | 2019-01-20 12:42:48 Intraday chart data file opened for ETHUSD-BITFINEX | 2019-01-20 12:42:48 HD Request # 20 | Downloading Intraday chart data for LTCUSD-BITFINEX to the file LTCUSD-BITFINEX.scid. Service: bitfinex | 2019-01-20 12:42:48 HD Request # 20 | Download start date-time: 2018-12-18 23:47:26.000 | 2019-01-20 12:42:48 HD Request # 20 | Requesting historical Intraday Minute data for LTCUSD-BITFINEX starting at 2018-12-18 18:47:26 (Exchange time). | 2019-01-20 12:42:48 HD Request # 20 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for LTCUSD-BITFINEX | 2019-01-20 12:42:49 HD Request # 20 | Completion time: 0s | 2019-01-20 12:42:49 HD Request # 20 | Intraday data download complete for LTCUSD-BITFINEX. Unique request ID: 20 | 2019-01-20 12:42:49 Removed historical data download ID 20 | 2019-01-20 12:42:49 Real-time Intraday chart data file updates started for LTCUSD-BITFINEX | 2019-01-20 12:42:49 Opened cached Intraday file: C:\SierraChart\Data\LTCUSD-BITFINEX.scid | 2019-01-20 12:42:49 Intraday chart data file opened for LTCUSD-BITFINEX | 2019-01-20 12:42:49 HD Request # 21 | Downloading Intraday chart data for USDT_ETH-PLNX to the file USDT_ETH-PLNX.scid. Service: Poloniex.CryptoCurrencyExchange | 2019-01-20 12:42:49 HD Request # 21 | Download start date-time: 2018-12-18 23:47:17.000 | 2019-01-20 12:42:49 HD Request # 21 | Requesting historical Intraday Minute data for USDT_ETH-PLNX starting at 2018-12-18 18:47:17 (Exchange time). | 2019-01-20 12:42:49 HD Request # 22 | Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts | 2019-01-20 12:42:50 HD Request # 22 | Download start date-time: 2019-01-20 12:42:33.000 | 2019-01-20 12:42:50 HD Request # 22 | Using server: ds3.sierracharts.com port 10149 | 2019-01-20 12:42:50 Socket (2) | Creating socket. | 2019-01-20 12:42:50 Socket (2) | Error setting send buffer size to 0. Unknown Windows error code 10022. | 2019-01-20 12:42:50 * Socket (2) | Connecting to IP: 65.182.172.42. | 2019-01-20 12:42:50 HD Request # 21 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for USDT_ETH-PLNX | 2019-01-20 12:42:50 HD Request # 21 | Completion time: 0s | 2019-01-20 12:42:50 HD Request # 21 | Intraday data download complete for USDT_ETH-PLNX. Unique request ID: 21 | 2019-01-20 12:42:50 Removed historical data download ID 21 | 2019-01-20 12:42:50 Real-time Intraday chart data file updates started for USDT_ETH-PLNX | 2019-01-20 12:42:50 Opened cached Intraday file: C:\SierraChart\Data\USDT_ETH-PLNX.scid | 2019-01-20 12:42:50 Intraday chart data file opened for USDT_ETH-PLNX | 2019-01-20 12:42:50 HD Request # 22 | Setting DTC encoding to Binary VLS | 2019-01-20 12:42:50 HD Request # 22 | Sending historical data logon request message. | 2019-01-20 12:42:50 HD Request # 22 | Requesting Intraday data. Start date-time: 2019-01-20 12:42:33. Record interval: 1. Symbol: BTC-BSTMP | 2019-01-20 12:42:51 HD Request # 22 | Decompressing data. | 2019-01-20 12:42:51 HD Request # 22 | Receiving Intraday data for BTC-BSTMP starting at 2019-01-20 12:42:33 | 2019-01-20 12:42:51 HD Request # 22 | Timestamp of first Intraday data file record written: 2019-01-20 12:42:33 | 2019-01-20 12:42:51 Socket (2) | Max send buffers used during socket life: 1 | 2019-01-20 12:42:51 Socket (2) | Signaling to core to close socket | 2019-01-20 12:42:51 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-01-20 12:42:51 Historical data download thread signaled to stop. | 2019-01-20 12:42:51 HD Request # 22 | Received 2 records from 2019-01-20 12:42:33 to 2019-01-20 12:42:35 (2.0 seconds) and wrote 2 records for BTC-BSTMP | 2019-01-20 12:42:51 HD Request # 22 | Completion time: 0s | 2019-01-20 12:42:51 HD Request # 22 | Intraday data download complete for BTC-BSTMP. Unique request ID: 19 | 2019-01-20 12:42:51 Removed historical data download ID 19 | 2019-01-20 12:42:51 Real-time Intraday chart data file updates started for BTC-BSTMP | 2019-01-20 12:42:51 Opened cached Intraday file: C:\SierraChart\Data\BTC-BSTMP.scid | 2019-01-20 12:42:51 Intraday chart data file opened for BTC-BSTMP | 2019-01-20 12:42:51 Socket (2) | Socket gracefully closed by remote side. | 2019-01-20 12:42:51 Socket (2) | Closed. | 2019-01-20 12:42:51 |