Support Board
Date/Time: Fri, 24 Jan 2025 03:49:26 +0000
Post From: ES rollover issue
| [2018-12-18 18:11:59] |
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Do not do any file renames. That is totally unnecessary and is only further creating a problem. The file names and symbols are correct as you see them. ----- Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". In this case you will want to select all the symbols. After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Just do this and do not write anything further and we will see what the issue is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-18 18:12:11
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