Support Board
Date/Time: Fri, 24 Jan 2025 00:53:30 +0000
Post From: Issues with Sierra Chart & Client Software Custom Study
| [2018-12-17 23:17:49] |
| User129675 - Posts: 2 |
|
Hi, I have set up an account via Top Step Trader and am trying to use Custom Studies provided by Rob Hoffman with Become a Better Trader (BBT). I have worked with their support and Top Step Trader and we were not able to get it to work, and it was suggested I reach out to you. BBT did push the Custom Study to my account and it worked for only 1 day. Upon reload of my PC the charts will not display with the custom studies provided by BBT, although they are in the referenced folder on my desktop. The error message I receive is "CreateStudyDLLModuleFunctionObject Error Loading C:\SierraChart\Data\RobHoffmanTRP.dll. Windows error code 126: The specified module could not be found.. Likely missing dependency file." When I go to "Add a Custom Study" the studies I have access to are not displayed there....however, the .dll file is in the referenced folder so I cannot why the application can't see the files. I have uninstalled and reinstalled Sierra Charts but still have the same issue. |