Support Board
Date/Time: Sun, 24 Nov 2024 17:34:32 +0000
Post From: Unable to connect to your data server
| [2013-11-08 19:27:08] |
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One thing we took note of is that you mentioned Norton. Norton is very well known to be a very troublesome security software. We recommend completely uninstalling it from your system. Most likely that is the problem. Disabling will not help. You will have to uninstall it. We have a lot experience with programs like Norton and they are a lot of trouble. It does not matter whether you have not had a problem previously with it. There is a good possibility it is the source of the problem. What we first recommend you do is restart your computer into safe mode with networking support and to see if you can connect. If so, then Norton is most likely the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-08 19:27:56
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