Support Board

Date/Time: Mon, 16 Sep 2024 20:24:48 +0000

Post From: Unable to connect to your data server

[2013-11-08 14:46:39] Link To Thread - Link To Post [Go To First Post]
User71822 - Posts: 24
I already have Sierra Chart installed and functioning om my computer. This morning I downloaded and installed the latest version of the software. Since then, the software has been unable to connect to your data server. Below is a copy of the message log. SC Forex Data (FXCM): Connecting to the market data server. ds5.sierracharts.com:443 \| 2013-11-08 09:31:32 SC Forex Data (FXCM) - Local market data port: 0 \| 2013-11-08 09:31:32 Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2013-11-08 09:31:32 Error connecting socket. Windows error code 10013: An attempt was made to access a socket in a way forbidden by its access permissions. \| 2013-11-08 09:31:32 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. \| 2013-11-08 09:31:32 To prevent further connection attempts, select File >> Disconnect. \| 2013-11-08 09:31:32 SC Forex Data (FXCM): Disconnected from the market data server. \| 2013-11-08 09:31:32 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. \| 2013-11-08 09:31:32 File >> Disconnect selected. \| 2013-11-08 09:31:44