Support Board
Date/Time: Thu, 23 Jan 2025 14:27:23 +0000
Post From: Cannot make a trade on REAL time...
[2018-11-26 14:26:29] |
Sierra Chart Engineering - Posts: 104368 |
The error message you see in the Trade Service Log indicating an unknown account is from Gain Capital. You need to ask them why you are getting that with the Trade Account you are using . We do not know. This is not within our control.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-26 14:26:57
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