Support Board
Date/Time: Sun, 24 Nov 2024 15:07:11 +0000
Post From: Can't reconnect
[2013-11-07 16:45:10] |
Sierra Chart Engineering - Posts: 104368 |
Most likely the problem is you need to update Trader Workstation to the latest version. Not sure why you cannot connect on a prior version. Please provide us a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |