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Date/Time: Thu, 23 Jan 2025 09:42:17 +0000



Post From: Live Data Issue

[2018-11-13 03:01:46]
Sierra Chart Engineering - Posts: 104368
We know you had contact with one of our people by email. We need to know if you will be using the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed

And if you will be paying for this data feed through one account for multiple users. If so, we need to review your account to make sure it is properly configured for that.

And there needs to be a clear understanding in regards to exchange fees and the subject is well explained here:

https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing