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Date/Time: Thu, 23 Jan 2025 03:28:14 +0000



Post From: Data feed frozen

[2018-11-01 14:04:32]
User219607 - Posts: 2
Hello, I am currently getting an error message for insufficient funds and the Sierra Charts data feed was canceled. Prior to the renewal at 5:00 UTC I deposited the appropriate funds and paid for the data feeds but the system went ahead and canceled my feed anyways. I'd like to know what I can do to get the data feed up and running again and a way to prevent this from happening again. Thank you