Support Board
Date/Time: Thu, 23 Jan 2025 02:27:58 +0000
Post From: Intraday Chart Data Disappearing?
[2018-10-31 18:32:52] |
Sierra Chart Engineering - Posts: 104368 |
Whatever the cause is, you will find the answer here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data If you have re-downloaded the data fully as you have said, then the only other reason would be the Session Times filtering out the data. But that does not look as though it is the cause. If you need more help, follow these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-31 18:35:25
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