Support Board
Date/Time: Thu, 23 Jan 2025 02:35:17 +0000
Post From: No data from Connection on latest version of Sierra Chart
| [2018-10-30 15:03:09] |
| Trint - Posts: 115 |
|
Hi SC, I sometimes have two Instances of Sierra Chart running and I decided to update one from 1697 to 1831. Both Instance Connections for data worked OK. On updating to 1831 I noticed the connection not working and I put this down to the DTC server config. I then tried to disable the DTC on my Main Instance of Sierra Chart and that started to not get data and it's also now stopped working after putting it back to the original settings so I'm not sure what's happened. I've tried looking at Symbols I already have data for and ones I've never looked at. Hoping you can help. === LOG === Reading Internal Order ID file. | 2018-10-30 14:49:23 Reading Trade Orders file. | 2018-10-30 14:49:23 Reading Trade Positions file. | 2018-10-30 14:49:23 Account Balance file. | 2018-10-30 14:49:23 Listening on UDP port 22903. | 2018-10-30 14:49:23 Software version: 1831 64-bit | 2018-10-30 14:49:23 Usage end date: 2019-01-31 | 2018-10-30 14:49:23 Enabled for: Advanced Features. | 2018-10-30 14:49:23 Enabled for: Sierra Chart Historical Data Service. | 2018-10-30 14:49:23 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-10-30 14:49:23 Current selected Data/Trading service: SC Data - All Services | 2018-10-30 14:49:23 Chart Update Interval: 500 | 2018-10-30 14:49:23 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2018-10-30 14:49:23 2018-10-30 14:49:23 Local computer time | 2018-10-30 14:49:23 2018-10-30 14:49:23 Local computer time in UTC | 2018-10-30 14:49:23 2018-10-30 14:49:23 Local computer time in SC Time Zone | 2018-10-30 14:49:23 2018-10-30 14:49:25 Server time in UTC | 2018-10-30 14:49:23 Local computer UTC time and Server UTC time difference: 3 seconds. | 2018-10-30 14:49:23 Program path: C:\SierraChart_H_TEST64\SierraChart_H\ | 2018-10-30 14:49:23 Data Files path: C:\SierraChart_H_TEST64\SierraChart_H\Data\ | 2018-10-30 14:49:23 OS Version Number: 6.1 | 2018-10-30 14:49:23 Locale Setting: C | 2018-10-30 14:49:23 Created the DTC Protocol server. | 2018-10-30 14:49:23 DTC Protocol Server listening on port 11099. | 2018-10-30 14:49:23 Created the DTC Protocol historical data server. | 2018-10-30 14:49:23 HD Server Manager | Listening on port 11098 | 2018-10-30 14:49:23 Checking for new symbol settings for service code scdataallservices | 2018-10-30 14:49:23 HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-10-30 14:49:23 HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-10-30 14:49:23 Received 5 login tokens. | 2018-10-30 14:49:24 HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-10-30 14:49:25 HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-10-30 14:49:25 Symbol settings are up-to-date for scdataallservices | 2018-10-30 14:49:28 HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-10-30 14:49:28 HTTPS login.sierrachart.com:443 (1) | Received socket Close event. | 2018-10-30 14:49:28 HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2018-10-30 14:49:28 HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-30 14:49:28 HTTPS login.sierrachart.com:443 (1) | Closed. | 2018-10-30 14:49:28 SC Data - All Services | Connected to data server. | 2018-10-30 14:49:29 SC Data - All Services | Starting real-time market data updates for: AAPL. ID: 1 | 2018-10-30 14:49:29 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: AAPL | 2018-10-30 14:49:29 SC Data - All Services | Requesting security definition data for: AAPL. ID: 1 | 2018-10-30 14:49:29 HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-10-30 14:49:29 HTTPS www.sierrachart.com:443 (2) | Received socket Close event. | 2018-10-30 14:49:29 HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-10-30 14:49:29 HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-30 14:49:29 HTTPS www.sierrachart.com:443 (2) | Closed. | 2018-10-30 14:49:29 HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-10-30 14:49:31 HTTPS www.sierrachart.com:443 (5) | Received socket Close event. | 2018-10-30 14:49:31 HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2018-10-30 14:49:31 HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-30 14:49:31 HTTPS www.sierrachart.com:443 (5) | Closed. | 2018-10-30 14:49:31 HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-10-30 14:49:33 HTTPS www.sierrachart.com:443 (4) | Received socket Close event. | 2018-10-30 14:49:33 HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2018-10-30 14:49:33 HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-30 14:49:33 HTTPS www.sierrachart.com:443 (4) | Closed. | 2018-10-30 14:49:33 EURDKK 60 Min #1 | Reloading chart. | 2018-10-30 14:49:34 EURDKK 60 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart_H_TEST64\SierraChart_H\Data\EURDKK.scid | 2018-10-30 14:49:34 Using Bid/Ask average for last trade price for EURDKK | 2018-10-30 14:49:34 SC Data - All Services | Starting real-time market data updates for: EURDKK. ID: 2 | 2018-10-30 14:49:34 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: EURDKK | 2018-10-30 14:49:34 SC Data - All Services | Requesting security definition data for: EURDKK. ID: 2 | 2018-10-30 14:49:34 Intraday data recording state for symbol EURDKK is set to download 'Pending'. | 2018-10-30 14:49:34 Delaying start of download for EURDKK | 2018-10-30 14:49:34 HD Request # 2 | Downloading Intraday chart data for EURDKK to the file EURDKK.scid. Service: fxcm | 2018-10-30 14:49:39 Compressing file: C:\SierraChart_H_TEST64\SierraChart_H\Data\EURDKK.scid. This may take a while. | 2018-10-30 14:49:39 HD Request # 2 | Download start date-time: 2017-06-17 15:49:39.000 | 2018-10-30 14:49:39 HD Request # 2 | Requesting historical Intraday Minute data for EURDKK starting at 2017-06-17 09:49:39 (Exchange time). | 2018-10-30 14:49:39 HTTPS historicaldata.sierrachart.com:443 (1) | Creating socket. Using TLS 1.2. | 2018-10-30 14:49:39 HTTPS historicaldata.sierrachart.com:443 (1) | Connecting to IP: 88.99.0.216. | 2018-10-30 14:49:39 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURDKK | 2018-10-30 14:49:40 HD Request # 2 | Completion time: 0s | 2018-10-30 14:49:40 HD Request # 2 | Intraday data download complete for EURDKK. Unique request ID: 1 | 2018-10-30 14:49:40 Removed historical data download ID 1 | 2018-10-30 14:49:40 Real-time Intraday chart data file updates started for EURDKK | 2018-10-30 14:49:40 Opened cached Intraday file: C:\SierraChart_H_TEST64\SierraChart_H\Data\EURDKK.scid | 2018-10-30 14:49:40 Intraday chart data file opened for EURDKK | 2018-10-30 14:49:40 Disabled DTC protocol server. Disconnecting clients. | 2018-10-30 14:50:46 HD Server Manager | Starting exit sequence. | 2018-10-30 14:50:46 HD Server Manager | Closing listening socket for port 11098 | 2018-10-30 14:50:46 Listening socket (884). Port 11098 | Closed. | 2018-10-30 14:50:46 HD Server Manager | Signaling the client threads for the historical data server to end. | 2018-10-30 14:50:46 HD Server Manager | All client threads have ended. | 2018-10-30 14:50:46 Deleted the DTC Protocol historical data server. | 2018-10-30 14:50:46 File >> Disconnect selected. | 2018-10-30 14:50:49 SC Data - All Services | Disconnected. | 2018-10-30 14:50:49 SC Data - All Services | Connected to data server. | 2018-10-30 14:51:07 SC Data - All Services | Starting real-time market data updates for: AAPL. ID: 1 | 2018-10-30 14:51:07 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: AAPL | 2018-10-30 14:51:07 SC Data - All Services | Requesting security definition data for: AAPL. ID: 1 | 2018-10-30 14:51:07 Using Bid/Ask average for last trade price for EURDKK | 2018-10-30 14:51:07 SC Data - All Services | Starting real-time market data updates for: EURDKK. ID: 2 | 2018-10-30 14:51:07 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: EURDKK | 2018-10-30 14:51:07 SC Data - All Services | Requesting security definition data for: EURDKK. ID: 2 | 2018-10-30 14:51:07 Intraday data recording state for symbol EURDKK is set to download 'Pending'. | 2018-10-30 14:51:07 Delaying start of download for EURDKK | 2018-10-30 14:51:07 HD Request # 3 | Downloading Intraday chart data for EURDKK to the file EURDKK.scid. Service: fxcm | 2018-10-30 14:51:11 HD Request # 3 | Download start date-time: 2017-06-17 15:51:11.000 | 2018-10-30 14:51:11 HD Request # 3 | Requesting historical Intraday Minute data for EURDKK starting at 2017-06-17 09:51:11 (Exchange time). | 2018-10-30 14:51:11 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURDKK | 2018-10-30 14:51:12 HD Request # 3 | Completion time: 0s | 2018-10-30 14:51:12 HD Request # 3 | Intraday data download complete for EURDKK. Unique request ID: 2 | 2018-10-30 14:51:12 Removed historical data download ID 2 | 2018-10-30 14:51:12 Real-time Intraday chart data file updates started for EURDKK | 2018-10-30 14:51:12 Opened cached Intraday file: C:\SierraChart_H_TEST64\SierraChart_H\Data\EURDKK.scid | 2018-10-30 14:51:12 Intraday chart data file opened for EURDKK | 2018-10-30 14:51:12 File >> Disconnect selected. | 2018-10-30 14:51:38 SC Data - All Services | Disconnected. | 2018-10-30 14:51:38 SC Data - All Services | Connected to data server. | 2018-10-30 14:52:10 SC Data - All Services | Starting real-time market data updates for: AAPL. ID: 1 | 2018-10-30 14:52:10 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: AAPL | 2018-10-30 14:52:10 SC Data - All Services | Requesting security definition data for: AAPL. ID: 1 | 2018-10-30 14:52:10 EURDKK 60 Min #1 | Reloading chart. | 2018-10-30 14:52:20 EURDKK 60 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart_H_TEST64\SierraChart_H\Data\EURDKK.scid | 2018-10-30 14:52:20 Using Bid/Ask average for last trade price for EURDKK | 2018-10-30 14:52:20 SC Data - All Services | Starting real-time market data updates for: EURDKK. ID: 2 | 2018-10-30 14:52:20 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: EURDKK | 2018-10-30 14:52:20 SC Data - All Services | Requesting security definition data for: EURDKK. ID: 2 | 2018-10-30 14:52:20 Intraday data recording state for symbol EURDKK is set to download 'Pending'. | 2018-10-30 14:52:20 Delaying start of download for EURDKK | 2018-10-30 14:52:20 HD Request # 4 | Downloading Intraday chart data for EURDKK to the file EURDKK.scid. Service: fxcm | 2018-10-30 14:52:25 HD Request # 4 | Download start date-time: 2017-06-17 15:52:25.000 | 2018-10-30 14:52:25 HD Request # 4 | Requesting historical Intraday Minute data for EURDKK starting at 2017-06-17 09:52:25 (Exchange time). | 2018-10-30 14:52:25 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURDKK | 2018-10-30 14:52:26 HD Request # 4 | Completion time: 1s | 2018-10-30 14:52:26 HD Request # 4 | Intraday data download complete for EURDKK. Unique request ID: 3 | 2018-10-30 14:52:26 Removed historical data download ID 3 | 2018-10-30 14:52:26 Real-time Intraday chart data file updates started for EURDKK | 2018-10-30 14:52:26 Opened cached Intraday file: C:\SierraChart_H_TEST64\SierraChart_H\Data\EURDKK.scid | 2018-10-30 14:52:26 Intraday chart data file opened for EURDKK | 2018-10-30 14:52:26 HTTPS historicaldata.sierrachart.com:443 (1) | Received socket Close event. | 2018-10-30 14:55:26 HTTPS historicaldata.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-10-30 14:55:26 HTTPS historicaldata.sierrachart.com:443 (1) | Signaling to core to close socket | 2018-10-30 14:55:26 HTTPS historicaldata.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-30 14:55:26 HTTPS historicaldata.sierrachart.com:443 (1) | Closed. | 2018-10-30 14:55:26 |