Support Board
Date/Time: Wed, 22 Jan 2025 23:55:56 +0000
Post From: I put one order - >> x25 (i have 25 orders)
[2018-10-25 18:19:40] |
Sierra Chart Engineering - Posts: 104368 |
There definitively is no problem like this within Sierra Chart. The reason we do not answer is because we need detailed information from you which we do not currently have. An issue like this is not an issue within Sierra Chart itself but there is some other explanation. Refer to this section here to determine the origin of those orders: https://www.sierrachart.com/index.php?page=doc/TradeActivityLogAnalysis.php#OriginOfNon-SimulatedOrder If you need further help we need the information requested here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis You do not need to pay for this. We will look into it but we need to get the Trade Activity Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-26 01:02:22
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