Support Board
Date/Time: Wed, 22 Jan 2025 23:09:07 +0000
Post From: Chart Freezing Up
| [2018-10-24 22:53:49] |
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We do not know the configuration of that chart. We recommend just closing that chart and starting a new one and load a minimum amount of data in it. And with whatever you are doing, if there is that much processing involved, we recommend not changing the symbol of a chart and just using a separate chart. But not sure why this would really matter because the volume at price data is loaded in the background. Here is the relevant documentation: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.1 - Too Much Data to Load or Loaded Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-24 22:54:22
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