Support Board
Date/Time: Wed, 22 Jan 2025 19:17:31 +0000
Post From: Rithmic Feed
| [2018-10-12 16:42:27] |
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This is not something we can solve from our side and from what we see Rithmic has totally the ability to solve this. We do not accept any transfer of the problem on to us from Rithmic. That makes no technical sense. Refer to this explanation here: Rithmic Data Connection Failure | Post: 149895 We will be updating it with more details later. We will also contact Rithmic once we highlight the minor differences between the two sets of connection parameters. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |