Support Board
Date/Time: Wed, 22 Jan 2025 20:01:10 +0000
Post From: Connection issues
| [2018-10-11 02:42:31] |
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At this point all we see is this: CTS FIX: Received a Logout message. Text = Too many failed login attempts: Your username has been locked out. Please contact your firm administrator to reset the user | 2018-10-10 19:34:45 You must contact your broker for help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |