Support Board
Date/Time: Wed, 22 Jan 2025 13:05:22 +0000
Post From: Sierra Charts will not open
| [2018-09-25 16:54:14] |
| |
|
Okay, we think we know what the problem is. Apparently you installed the prerelease and there is an issue with that where an exception was occurring on startup. What you need to do is just install Sierra Chart again with the installer: https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe And do not install the "Prerelease". Let us know if Sierra Chart still does not start. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |