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Date/Time: Sun, 24 Nov 2024 13:30:52 +0000



Post From: Urgent - Something has caused Sierra to stop working

[2013-10-28 17:29:41]
Sierra Chart Engineering - Posts: 104368
This means a firewall is blocking the connection. Refer to the Login Problems section here:
http://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#LoginProblems

Or do you mean the login window is freezing and is not responsive?

Are you able to press the Cancel button?

After you see Verifying for about 30 seconds, you will get a error message indicating there was a timeout if no connection to the server was possible.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-28 17:30:23