Login Page - Create Account

Support Board


Date/Time: Wed, 22 Jan 2025 06:55:02 +0000



Post From: Logon error received from server: Limited to one connection per uer

[2018-09-02 05:39:20]
Meklon - Posts: 220
Hello support,

I currently trade trough TransAct and use TransAct data feed with my personal Direct Sierra account that has Service Package 5 enabled. I am also in the process of moving to another broker where I will be using CQG trading services. So for testing purposes I have installed another copy of Sierra and activated Sierra Real Time and Historical data feed trial to provide the data to CQG FIX connection. While I am able to connect and retrieve some of the symbols the log is constantly generating following error in BOTH Sierra instances running in parallel:

SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2018-09-02 01:22:09

Do I need to have 2nd Real-time data connection enabled? If so, than I cannot do that because in the Real-Time Data Connection section 2nd, 3rd and 4th connections options are disabled.