Support Board
Date/Time: Wed, 22 Jan 2025 07:54:18 +0000
Post From: Bar anomaly on daily chart
| [2018-09-01 08:23:49] |
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This is the reason for the problem: HTTPS connection to historicaldata.sierrachart.com:443 (45) | Creating socket. Using TLS 1.2. | 2018-08-31 21:44:46 This is very unusual. It looks like something is interfering with the Internet connection from your location.HTTPS connection to historicaldata.sierrachart.com:443 (45) | Connecting to IP: 88.99.0.216. | 2018-08-31 21:44:46 HTTPS connection to historicaldata.sierrachart.com:443 (45) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-08-31 21:44:50 HTTPS connection to historicaldata.sierrachart.com:443 (45) | Initiating close of socket by core. | 2018-08-31 21:44:50 HD Request # 6 | Error downloading historical Daily data for F.US.CLEV18. HTTP error when downloading from SC Historical Data service | 2018-08-31 21:44:50 Try again by re-downloading the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-01 08:23:57
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