Support Board
Date/Time: Sun, 24 Nov 2024 14:39:13 +0000
Post From: FIX connection still in beta for CTS?
| [2013-10-25 16:58:14] |
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When you login to your same account through the T4 trading software, do you notice the problem? We need to report this to CTS. We will need to get your CTS Username and the Firm and whether you are connecting to the Live or Simulation server. Send us this information to: https://www.sierrachart.com/usercp.php?page=SupportTickets It would also help if you show us the Message Log at the time you connect. Please only provide us one log. CTS really should handle this directly because it slows down the communication process when we get into the middle of it. And we have no control over connections. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-25 16:59:29
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