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Date/Time: Mon, 20 Jan 2025 08:33:05 +0000



Post From: UK Natural Gas Calanders

[2018-05-10 19:21:10]
Sierra Chart Engineering - Posts: 104368
We do not see how we can help with the market depth data. That is simply as it is provided from the Open Feed data feed that we get from Barchart which gets it from the ICE.


Also, Although when I place orders they show up in the orders ans positions window in sierra chart but the platform does not seem to be able to recognise fills
We need more precise details. We would not expect you to see the Trade Position reported here for a spread trade:
http://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#PositionsWindow

But the fill for the symbol should be in the Trade Activity Log:
http://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php

Tell us the symbol you are using in Chart >> Chart Settings >> Trade and Current Quote Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing