Login Page - Create Account

Support Board


Date/Time: Mon, 20 Jan 2025 03:55:26 +0000



Post From: Cant place orders via CTS

[2018-05-02 19:14:57]
Sierra Chart Engineering - Posts: 104368
We now see the reason for the issue. This will be resolved today.

This is a recent issue due to a change with the handling of the multiplier value for orders which inadvertently caused this problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing