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Date/Time: Sun, 19 Jan 2025 19:52:09 +0000



Post From: CQG - Unable to Login - Log file included

[2018-05-01 19:03:46]
Sierra Chart Engineering - Posts: 104368
This section here explains these error messages you are getting:
http://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessages

This is the relevant message:

CQG WebAPI | Market data logon unsuccessful. Server message: Too many failed logon attempts. Contact your FCM. | 2018-05-01 12:37:52 *

You need to contact your broker for help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing