Support Board
Date/Time: Sun, 19 Jan 2025 20:46:12 +0000
Post From: Not connecting to Bitmex server
[2018-04-30 18:20:19] |
Sierra Chart Engineering - Posts: 104368 |
This is not something we can help with. This is a BitMEX server issue. However, what you should do in this case is select File >> Disconnect, wait about two hours and try connecting again with File >> Connect to Data Feed. We are going to be working on a new connection model to BitMEX to work around this but it is not likely to get done for another month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-30 18:23:39
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