Support Board
Date/Time: Sun, 19 Jan 2025 19:38:28 +0000
Post From: Blank Chartbooks after Updating
| [2018-04-22 20:20:25] |
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What we want you to do is to go to the Backups folder in the folder Sierra Chart is installed to, and provide us a backup from about a week ago, before the update, of one of the Chartbooks that does not open properly. Follow the instructions here to attach it: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile We will then test it and see what the issue is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-22 20:20:41
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