Support Board
Date/Time: Sun, 19 Jan 2025 12:34:47 +0000
Post From: IB connection issues following SC upgrade
| [2018-03-24 12:05:47] |
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OK we have determined what the problem is. There is a new required field which was missing from the true real-time data request which is the cause of this. This is now fixed. We are going to put out a new revision of 1724 in about 10 minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |