Support Board
Date/Time: Sun, 19 Jan 2025 03:18:51 +0000
Post From: permanent reconnection to Bitmex Trading Direct
| [2018-03-04 21:10:23] |
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We are adding an additional two weeks of usage time to your account because of the inability to use BitMEX but there is really nothing more we can do from our side. If in the end you just cannot connect, we can give you a refund. There really is not anything further we can do. We have already followed up with BitMEX about this but no response. We really do not know why their server is closing the connection in your case. We do not have any other reports of a problem like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-04 21:10:51
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