Support Board
Date/Time: Sun, 19 Jan 2025 00:02:40 +0000
Post From: No connection with Live Datafeed
| [2018-02-26 18:25:09] |
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This is the problem: Rithmic Trading | Message from server: Connecting to Rithmic 01 Europe server. | 2018-02-26 12:08:25 Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2018-02-26 12:08:26 Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2018-02-26 12:08:48 We cannot know if it is a server problem or a connectivity problem from your side. We recommend using a different Server other than the Europe server. There are many choices. Select Global Settings >> Data/Trade Service Settings. Change the server through Service Setting >> Server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |