Login Page - Create Account

Support Board


Date/Time: Sun, 19 Jan 2025 00:08:45 +0000



Post From: Connection problems

[2018-02-26 04:17:15]
Sierra Chart Engineering - Posts: 104368
In general we do hear about connectivity problems to CTS, due to a CTS server issue, there really is not anything we can do about them. This particular portion of the Message Log does not indicate any particular problem. We see nothing unusual there since you have performed this action:

File >> Disconnect selected. | 2018-02-22 16:07:09

One of the solutions would be to use the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed

Although if there are any problems related to CTS trading, this is not going to solve that but it will certainly solve any data feed problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-26 04:18:51