Support Board
Date/Time: Sat, 18 Jan 2025 19:27:03 +0000
Post From: data
| [2018-02-25 20:09:20] |
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Yes if the UDP protocol was being used that would indeed be contributing significantly to the problem. For reference this is what we said previously here: moved trenlines and Fibs | Post: 140570 Also, the TransAct chart is using US Central time. Yours is US Eastern time. That is the primary reason for the difference in this particular case. When do my charts get data from you? The ultimate answer is never. Although our servers are used to serve historical data (Not real-time), that data originates from TransAct. But the data feed we use from TransAct, is a good direct feed so there really should not be any problems anyway with the historical data in general.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-25 20:11:43
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