Support Board
Date/Time: Sat, 18 Jan 2025 23:14:49 +0000
Post From: Failed to download software update due to an error. Request ID: 3
| [2018-02-23 09:08:57] |
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Yes that was abundantly clear that there was a problem on your side with network connectivity. This is what we were going to say: This is due to some sort of connectivity problem on your side.
This line makes it clear, that this small amount of information cannot even be sent out over the network from Sierra Chart: HTTP connection to www.sierrachart.com:80 (17) | Adding bytes from final send buffer from buffered socket: 252 | 2018-02-23 07:28:52 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |