Support Board
Date/Time: Sat, 18 Jan 2025 23:15:33 +0000
Post From: Failed to download software update due to an error. Request ID: 3
[2018-02-23 07:34:48] |
CarlRostron - Posts: 80 |
My software updates fails with Request Error 3. A request for the latest software update has been made. | 2018-02-23 07:27:29 *
The update is being downloaded in the background. When it is complete, you will be prompted. | 2018-02-23 07:27:29 * HTTP connection to www.sierrachart.com:80 (15) | Creating socket. | 2018-02-23 07:27:29 HTTP connection to www.sierrachart.com:80 (15) | Socket gracefully closed by remote side. | 2018-02-23 07:27:59 HTTP connection to www.sierrachart.com:80 (15) | Received socket Close event | 2018-02-23 07:27:59 HTTP connection to www.sierrachart.com:80 (15) | Initiating close of socket by core. | 2018-02-23 07:27:59 HTTP connection to www.sierrachart.com:80 (15) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-02-23 07:27:59 HTTP connection to www.sierrachart.com:80 (15) | Closed. | 2018-02-23 07:27:59 Download for software update has been redirected. Request ID: 2 -> 3 | 2018-02-23 07:27:59 HTTP connection to www.sierrachart.com:80 (17) | Creating socket. | 2018-02-23 07:27:59 HTTP connection to www.sierrachart.com:80 (17) | Socket gracefully closed by remote side. | 2018-02-23 07:28:52 HTTP connection to www.sierrachart.com:80 (17) | Received socket Close event | 2018-02-23 07:28:52 HTTP connection to www.sierrachart.com:80 (17) | Adding bytes from final send buffer from buffered socket: 252 | 2018-02-23 07:28:52 HTTP connection to www.sierrachart.com:80 (17) | Initiating close of socket by core. | 2018-02-23 07:28:52 Failed to download software update due to an error. Request ID: 3. | 2018-02-23 07:28:52 * HTTP connection to www.sierrachart.com:80 (17) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-02-23 07:28:52 HTTP connection to www.sierrachart.com:80 (17) | Closed. | 2018-02-23 07:28:52 Please can you advise what this may be? It could be related to my previous post to why some symbols data is not downloading also which still persists. |