Support Board
Date/Time: Sat, 18 Jan 2025 23:59:48 +0000
Post From: Collapsing SierraChart
| [2018-02-22 18:19:46] |
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There was nothing unusual in the Message Log. We are going to need to reproduce the exact conditions. We need you to attach the following files: -The chartbook you are using. -The Sierra3.CFG file in the Sierra Chart installation folder. This will be privately attached. It contains no account information. -The TradeActivityLog.DAT file in the Sierra Chart installation folder. This should be privately attached and make sure it is set to be private. Here are the instructions to attach files: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-22 18:20:29
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