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Date/Time: Sun, 19 Jan 2025 00:20:58 +0000



Post From: Collapsing SierraChart

[2018-02-21 18:43:50]
Sierra Chart Engineering - Posts: 104368
Run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode

Update Sierra Chart to the current version:
Software Download: Fast Update

Enable this option:
General Settings Window: Save Message Log to File (Global Settings >> General Settings >> Log >> Log)


When you have the problem again provide the Message Log file associated with the running session of Sierra Chart that abnormally shutdown. Attach it here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-21 18:44:24