Support Board
Date/Time: Sat, 18 Jan 2025 23:06:57 +0000
Post From: SC Exchange Data Feed Data Momentary Interruption on One Server
| [2018-02-15 20:47:29] |
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The problem you are having is unrelated to the incident yesterday which itself is very rare, and we will take the necessary steps to avoid it in the future. We are doing additional work today on that particular issue. The problem you are mentioning in the post above is due to this: Notice: Detected that the system has resumed from a low-power state. | 2018-02-15 12:33:11
Re-connecting to the Data/Trading service. | 2018-02-15 12:33:11 Never use any kind of sleep or hibernate functionality on your system. Fully disable that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-15 20:47:45
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