Support Board
Date/Time: Sun, 19 Jan 2025 00:10:26 +0000
Post From: order rejected
| [2018-02-15 17:59:40] |
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A broker contacted us about this as well and we think maybe in relation to you and this particular order. Make sure the options symbol is all uppercase: Chart Data and Chart Data Files: Correcting Letter Case Of Symbols And make sure it is one of the listed options. Refer to: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#OptionsSymbolFormat With CQG never manually type an options symbol! Do not try to figure them out. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |