Support Board
Date/Time: Sat, 18 Jan 2025 23:12:20 +0000
Post From: SC Exchange Data Feed Data Momentary Interruption on One Server
[2018-02-14 14:03:13] |
Usermb - Posts: 126 |
And not only that, but when the data finally came back, Sierra didn't fetch the missing data at all, I have to manually go to every symbol and hit delete and redownload. Could you please fix SC such that the data is always downloaded, and if not available, such that the user gets notified? Some more details: I only get real time data from you, but the account is a CQG one, whereby the data comes from you. Didn't observe something like this in the past when CQG data was available. Anyway, this is IMHO a problem with the software, and when you reconnect you must IMHO download all missing data. My GC chart showed a huge gap upon reconnect, there was missing data for some minutes. Delete and redownload fixed this, but it needs to be done manyally. SC Data - All Services | Real-time data for symbol F.US.GCEG18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.GCEJ18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.MGCG18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.MGCJ18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.MQOJ18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.CLEH18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.NQMH18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.KWEH18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.KWEK18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.KWEN18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.XCH18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.XBH18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.XWH18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.ZCEH18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.ZCEK18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.ZCEN18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.ZLEH18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.ZMEH18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.ZMEN18 is currently unavailable. | 2018-02-14 14:30:49 SC Data - All Services | Real-time data for symbol F.US.DBH18 is currently unavailable. | 2018-02-14 14:31:14 SC Data - All Services | Clearing market depth for F.US.DBH18. | 2018-02-14 14:31:43 SC Data - All Services | Received security definition for symbol F.US.DBH18 | 2018-02-14 14:31:43 SC Data - All Services | Real-time data for symbol F.US.DBH18 has been restored. | 2018-02-14 14:31:43 Intraday data recording state for symbol F.US.DBH18 is set to download 'Pending'. | 2018-02-14 14:31:43 Delaying start of download for F.US.DBH18 | 2018-02-14 14:31:43 SC Data - All Services | Received security definition for symbol F.US.GCEJ18 | 2018-02-14 14:31:44 SC Data - All Services | Real-time data for symbol F.US.GCEJ18 has been restored. | 2018-02-14 14:31:44 Intraday data recording state for symbol F.US.GCEJ18 is set to download 'Pending'. | 2018-02-14 14:31:44 SC Data - All Services | Clearing market depth for F.US.GCEJ18. | 2018-02-14 14:31:44 HD Request # 1371 | Downloading Intraday chart data for F.US.DBH18 to the file F.US.DBH18.scid. Service: eurex | 2018-02-14 14:31:44 SC Data - All Services | Clearing market depth for F.US.MQOJ18. | 2018-02-14 14:31:44 HD Request # 1371 | Download start date-time: 2018-02-14 14:30:01.000 | 2018-02-14 14:31:44 HD Request # 1371 | Using server: ds7.sierracharts.com port 10149 | 2018-02-14 14:31:44 SC Data - All Services | Received security definition for symbol F.US.MQOJ18 | 2018-02-14 14:31:44 Socket (27441) | Creating socket. | 2018-02-14 14:31:44 Socket (27441) | Connecting to IP: 8.18.161.133. | 2018-02-14 14:31:44 SC Data - All Services | Real-time data for symbol F.US.MQOJ18 has been restored. | 2018-02-14 14:31:44 Intraday data recording state for symbol F.US.MQOJ18 is set to download 'Pending'. | 2018-02-14 14:31:44 SC Data - All Services | Received security definition for symbol F.US.GCEG18 | 2018-02-14 14:31:44 HD Server | New server thread for client has been created for incoming connection. | 2018-02-14 14:31:44 SC Data - All Services | Real-time data for symbol F.US.GCEG18 has been restored. | 2018-02-14 14:31:44 Intraday data recording state for symbol F.US.GCEG18 is set to download 'Pending'. | 2018-02-14 14:31:44 Socket (27442) | Creating socket. | 2018-02-14 14:31:44 HD Server | Setting DTC encoding to Binary VLS | 2018-02-14 14:31:44 HD Server | Received login. Requesting authorization. | Username: xyz. | 2018-02-14 14:31:44 HD Server | Login has been authorized. | Username: xyz. | 2018-02-14 14:31:44 HD Server | HD Request #1312 | Socket: 27442 | Symbol: F.US.DBH18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2018-02-14 13:30:01 | ClientRequestID: 1312 | Username: xyz. | 2018-02-14 14:31:44 HD Request # 1371 | Setting DTC encoding to Binary VLS | 2018-02-14 14:31:44 HD Request # 1371 | Sending historical data logon request message. | 2018-02-14 14:31:44 HD Request # 1371 | Requesting Intraday data. Start date-time: 2018-02-14 14:30:01. Record interval: 0. Symbol: GGH18 | 2018-02-14 14:31:44 HD Request # 1371 | Decompressing data. | 2018-02-14 14:31:44 HD Request # 1371 | Receiving Intraday data for F.US.DBH18 starting at 2018-02-14 14:30:01 | 2018-02-14 14:31:44 HD Request # 1371 | Timestamp of first Intraday data file record written: 2018-02-14 14:30:01 | 2018-02-14 14:31:44 Socket (27441) | Initiating close of socket by core. | 2018-02-14 14:31:44 Socket (27441) | Shutdown started. Waiting for graceful close. | 2018-02-14 14:31:44 Historical data download thread signaled to stop. | 2018-02-14 14:31:44 HD Request # 1371 | Received 1911 records from 2018-02-14 14:30:01 to 2018-02-14 14:31:41 (100.0 seconds) and wrote 1774 records for F.US.DBH18 | 2018-02-14 14:31:44 HD Request # 1371 | Completion time: 0s | 2018-02-14 14:31:44 HD Request # 1371 | Intraday data download complete for F.US.DBH18. Unique request ID: 1383 | 2018-02-14 14:31:44 Removed historical data download ID 1383 | 2018-02-14 14:31:44 Real-time Intraday chart data file updates started for F.US.DBH18 | 2018-02-14 14:31:44 Intraday chart data file opened for F.US.DBH18 | 2018-02-14 14:31:44 Delaying start of download for F.US.GCEJ18 | 2018-02-14 14:31:44 Socket (27441) | Socket gracefully closed by remote side. | 2018-02-14 14:31:44 Socket (27441) | Closed. | 2018-02-14 14:31:44 Chart #21 has tagged chart #1 for full recalculation. Chartbook: Main.cht | 2018-02-14 14:31:44 Chart #21 has tagged chart #11 for full recalculation. Chartbook: Main.cht | 2018-02-14 14:31:44 Chart #21 has tagged chart #115 for full recalculation. Chartbook: Main.cht | 2018-02-14 14:31:44 Chart #21 has tagged chart #12 for full recalculation. Chartbook: Main.cht | 2018-02-14 14:31:44 Chart #21 has tagged chart #24 for full recalculation. Chartbook: Main.cht | 2018-02-14 14:31:44 Chart #21 has tagged chart #29 for full recalculation. Chartbook: Main.cht | 2018-02-14 14:31:44 Chart #21 has tagged chart #9 for full recalculation. Chartbook: Main.cht | 2018-02-14 14:31:44 Chart #2 has tagged chart #3 for full recalculation. Chartbook: Main.cht | 2018-02-14 14:31:44 F.US.DBH18 [M] 0.04 Range #3 | Performing a full recalculation because it has been tagged. Chartbook: Main.cht | 2018-02-14 14:31:44 F.US.DBH18 [CBV] [M] 377 Trades #9 | Performing a full recalculation because it has been tagged. Chartbook: Main.cht | 2018-02-14 14:31:44 F.US.DBH18 [CBV] [M] 4181 Trades #1 | Performing a full recalculation because it has been tagged. Chartbook: Main.cht | 2018-02-14 14:31:44 F.US.DBH18 [CBV] [M] 4181 Trades #24 | Performing a full recalculation because it has been tagged. Chartbook: Main.cht | 2018-02-14 14:31:44 HD Server | HD Request # 1312 | Socket: 27442 | Symbol: F.US.DBH18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 1911 | ClientRequestID: 1312 | Username: xyz. | 2018-02-14 14:31:44 Socket (27442) | Socket gracefully closed by remote side. | 2018-02-14 14:31:44 Socket (27442) | Received socket Close event. | 2018-02-14 14:31:44 Socket (27442) | Initiating close of socket by core. | 2018-02-14 14:31:44 Socket (27442) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-02-14 14:31:44 Socket (27442) | Closed. | 2018-02-14 14:31:44 HD Server | Server thread ending. Socket closed. | Username: xyz. | 2018-02-14 14:31:44 F.US.DBH18 [CBV] [M] 1597 Trades #12 | Performing a full recalculation because it has been tagged. Chartbook: Main.cht | 2018-02-14 14:31:44 F.US.DBH18 [CV] [M] Renko 2t #115 | Performing a full recalculation because it has been tagged. Chartbook: Main.cht | 2018-02-14 14:31:44 F.US.DBH18 [CBV] [M] 377 Trades #11 | Performing a full recalculation because it has been tagged. Chartbook: Main.cht | 2018-02-14 14:31:44 F.US.DBH18 [CBV] [M] 377 Trades #29 | Performing a full recalculation because it has been tagged. Chartbook: Main.cht | 2018-02-14 14:31:46 Chart: F.US.DBH18 [CBV] [M] 377 Trades #29 | Study: Study Angle Alerts | Statistics: | 2018-02-14 14:31:46 Chart: F.US.DBH18 [CBV] [M] 377 Trades #29 | Study: Study Angle Alerts | maxAngle: 78.787659 on 2016.06.24 08:11:24.005 | 2018-02-14 14:31:46 Chart: F.US.DBH18 [CBV] [M] 377 Trades #29 | Study: Study Angle Alerts | minAngle: -73.464455 on 2017.04.24 08:03:56.000 | 2018-02-14 14:31:46 Chart: F.US.DBH18 [CBV] [M] 377 Trades #29 | Study: Study Angle Alerts | maxAdvance: 12.335699 on 2016.06.24 11:00:32.004 | 2018-02-14 14:31:46 Chart: F.US.DBH18 [CBV] [M] 377 Trades #29 | Study: Study Angle Alerts | maxDecline: -17.618319 on 2016.06.30 18:01:13.006 | 2018-02-14 14:31:46 Chart: F.US.DBH18 [CBV] [M] 377 Trades #29 | Study: Study Angle Alerts | averageAdvance: 2.154965 | 2018-02-14 14:31:46 Chart: F.US.DBH18 [CBV] [M] 377 Trades #29 | Study: Study Angle Alerts | averageDecline: -2.159984 | 2018-02-14 14:31:46 SC Data - All Services | Received security definition for symbol F.US.MGCG18 | 2018-02-14 14:31:46 SC Data - All Services | Real-time data for symbol F.US.MGCG18 has been restored. | 2018-02-14 14:31:46 Intraday data recording state for symbol F.US.MGCG18 is set to download 'Pending'. | 2018-02-14 14:31:46 HD Request # 1372 | Downloading Intraday chart data for F.US.GCEJ18 to the file F.US.GCEJ18.scid. Service: comex | 2018-02-14 14:31:46 HD Request # 1372 | Download start date-time: 2018-02-14 14:30:01.000 | 2018-02-14 14:31:46 HD Request # 1372 | Using server: ds1.sierracharts.com port 10150 | 2018-02-14 14:31:46 Socket (27443) | Creating socket. | 2018-02-14 14:31:46 Socket (27443) | Connecting to IP: 8.18.161.135. | 2018-02-14 14:31:46 HD Server | New server thread for client has been created for incoming connection. | 2018-02-14 14:31:46 Socket (27444) | Creating socket. | 2018-02-14 14:31:46 HD Server | Setting DTC encoding to Binary VLS | 2018-02-14 14:31:46 HD Server | Received login. Requesting authorization. | Username: xyz. | 2018-02-14 14:31:46 HD Server | Login has been authorized. | Username: xyz. | 2018-02-14 14:31:46 HD Server | HD Request #1313 | Socket: 27444 | Symbol: F.US.GCEJ18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2018-02-14 13:30:01 | ClientRequestID: 1313 | Username: xyz. | 2018-02-14 14:31:46 SC Data - All Services | Received security definition for symbol F.US.MGCJ18 | 2018-02-14 14:31:50 SC Data - All Services | Real-time data for symbol F.US.MGCJ18 has been restored. | 2018-02-14 14:31:50 Intraday data recording state for symbol F.US.MGCJ18 is set to download 'Pending'. | 2018-02-14 14:31:50 SC Data - All Services | Clearing market depth for F.US.MGCJ18. | 2018-02-14 14:31:50 Opened cached Intraday file: C:\SierraChart\Data\F.US.DBH18.scid | 2018-02-14 14:31:51 HD Request # 1372 | Sending historical data logon request message. | 2018-02-14 14:31:56 SC Data - All Services | Received security definition for symbol F.US.ZMEN18 | 2018-02-14 14:32:09 SC Data - All Services | Real-time data for symbol F.US.ZMEN18 has been restored. | 2018-02-14 14:32:09 Intraday data recording state for symbol F.US.ZMEN18 is set to download 'Pending'. | 2018-02-14 14:32:09 SC Data - All Services | Received security definition for symbol F.US.KWEN18 | 2018-02-14 14:32:10 SC Data - All Services | Real-time data for symbol F.US.KWEN18 has been restored. | 2018-02-14 14:32:10 Intraday data recording state for symbol F.US.KWEN18 is set to download 'Pending'. | 2018-02-14 14:32:10 SC Data - All Services | Received security definition for symbol F.US.XCH18 | 2018-02-14 14:32:11 SC Data - All Services | Real-time data for symbol F.US.XCH18 has been restored. | 2018-02-14 14:32:11 Intraday data recording state for symbol F.US.XCH18 is set to download 'Pending'. | 2018-02-14 14:32:11 SC Data - All Services | Real-time data for symbol F.US.KWEN18 is currently unavailable. | 2018-02-14 14:32:44 SC Data - All Services | Real-time data for symbol F.US.XCH18 is currently unavailable. | 2018-02-14 14:32:44 SC Data - All Services | Real-time data for symbol F.US.ZMEN18 is currently unavailable. | 2018-02-14 14:32:44 SC Data - All Services | Received security definition for symbol F.US.ZMEN18 | 2018-02-14 14:33:12 SC Data - All Services | Real-time data for symbol F.US.ZMEN18 has been restored. | 2018-02-14 14:33:12 SC Data - All Services | Received security definition for symbol F.US.KWEN18 | 2018-02-14 14:33:15 SC Data - All Services | Real-time data for symbol F.US.KWEN18 has been restored. | 2018-02-14 14:33:15 SC Data - All Services | Received security definition for symbol F.US.XCH18 | 2018-02-14 14:33:16 SC Data - All Services | Real-time data for symbol F.US.XCH18 has been restored. | 2018-02-14 14:33:16 SC Data - All Services | Received security definition for symbol F.US.KWEK18 | 2018-02-14 14:33:21 SC Data - All Services | Real-time data for symbol F.US.KWEK18 has been restored. | 2018-02-14 14:33:21 Intraday data recording state for symbol F.US.KWEK18 is set to download 'Pending'. | 2018-02-14 14:33:21 SC Data - All Services | Received security definition for symbol F.US.ZMEH18 | 2018-02-14 14:33:21 SC Data - All Services | Real-time data for symbol F.US.ZMEH18 has been restored. | 2018-02-14 14:33:21 Intraday data recording state for symbol F.US.ZMEH18 is set to download 'Pending'. | 2018-02-14 14:33:21 SC Data - All Services | Received security definition for symbol F.US.KWEH18 | 2018-02-14 14:33:21 SC Data - All Services | Real-time data for symbol F.US.KWEH18 has been restored. | 2018-02-14 14:33:21 Intraday data recording state for symbol F.US.KWEH18 is set to download 'Pending'. | 2018-02-14 14:33:21 SC Data - All Services | Received security definition for symbol F.US.ZCEK18 | 2018-02-14 14:33:21 SC Data - All Services | Real-time data for symbol F.US.ZCEK18 has been restored. | 2018-02-14 14:33:21 Intraday data recording state for symbol F.US.ZCEK18 is set to download 'Pending'. | 2018-02-14 14:33:21 SC Data - All Services | Received security definition for symbol F.US.XWH18 | 2018-02-14 14:33:21 SC Data - All Services | Real-time data for symbol F.US.XWH18 has been restored. | 2018-02-14 14:33:21 Intraday data recording state for symbol F.US.XWH18 is set to download 'Pending'. | 2018-02-14 14:33:21 SC Data - All Services | Received security definition for symbol F.US.XBH18 | 2018-02-14 14:33:21 SC Data - All Services | Real-time data for symbol F.US.XBH18 has been restored. | 2018-02-14 14:33:21 Intraday data recording state for symbol F.US.XBH18 is set to download 'Pending'. | 2018-02-14 14:33:21 SC Data - All Services | Received security definition for symbol F.US.ZCEH18 | 2018-02-14 14:33:21 SC Data - All Services | Real-time data for symbol F.US.ZCEH18 has been restored. | 2018-02-14 14:33:21 Intraday data recording state for symbol F.US.ZCEH18 is set to download 'Pending'. | 2018-02-14 14:33:21 SC Data - All Services | Received security definition for symbol F.US.ZCEN18 | 2018-02-14 14:33:21 SC Data - All Services | Real-time data for symbol F.US.ZCEN18 has been restored. | 2018-02-14 14:33:21 Intraday data recording state for symbol F.US.ZCEN18 is set to download 'Pending'. | 2018-02-14 14:33:21 SC Data - All Services | Received security definition for symbol F.US.ZLEH18 | 2018-02-14 14:33:21 SC Data - All Services | Real-time data for symbol F.US.ZLEH18 has been restored. | 2018-02-14 14:33:21 Intraday data recording state for symbol F.US.ZLEH18 is set to download 'Pending'. | 2018-02-14 14:33:21 HD Request # 1372 | Error downloading historical Intraday data for F.US.GCEJ18. The download timed out. | 2018-02-14 14:34:46 Historical data download thread signaled to stop. | 2018-02-14 14:34:46 Socket (27443) | Initiating close of socket by core. | 2018-02-14 14:34:46 Socket (27443) | Shutdown started. Waiting for graceful close. | 2018-02-14 14:34:46 HD Request # 1372 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.GCEJ18 | 2018-02-14 14:34:46 HD Request # 1372 | Receiving Intraday data for F.US.GCEJ18 starting at 2018-02-14 14:33:44 | 2018-02-14 14:34:46 HD Request # 1372 | Timestamp of first Intraday data file record written: 2018-02-14 14:33:44 | 2018-02-14 14:34:46 Added 757 Time and Sales records to Intraday data file for F.US.GCEJ18 after download. | 2018-02-14 14:34:46 HD Request # 1372 | Completion time: 3m | 2018-02-14 14:34:46 HD Request # 1372 | Intraday data download complete for F.US.GCEJ18. Unique request ID: 1384 | 2018-02-14 14:34:46 Removed historical data download ID 1384 | 2018-02-14 14:34:46 Real-time Intraday chart data file updates started for F.US.GCEJ18 | 2018-02-14 14:34:46 Intraday chart data file opened for F.US.GCEJ18 | 2018-02-14 14:34:46 HD Request # 1373 | Downloading Intraday chart data for F.US.MQOJ18 to the file F.US.MQOJ18.scid. Service: comex | 2018-02-14 14:34:46 HD Request # 1373 | Download start date-time: 2018-02-14 14:29:39.000 | 2018-02-14 14:34:46 HD Request # 1373 | Using server: ds7.sierracharts.com port 10149 | 2018-02-14 14:34:46 Socket (27448) | Creating socket. | 2018-02-14 14:34:46 Socket (27448) | Connecting to IP: 8.18.161.133. | 2018-02-14 14:34:46 HD Server | HD Request # 1313 | Socket: 27444 | Symbol: F.US.GCEJ18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 758 | ClientRequestID: 1313 | Username: xyz. | 2018-02-14 14:34:46 Socket (27444) | Socket gracefully closed by remote side. | 2018-02-14 14:34:46 Socket (27444) | Initiating close of socket by core. | 2018-02-14 14:34:46 Socket (27444) | Received socket Close event. | 2018-02-14 14:34:46 Socket (27444) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-02-14 14:34:46 Socket (27444) | Closed. | 2018-02-14 14:34:46 HD Server | Server thread ending. Socket closed. | Username: xyz. | 2018-02-14 14:34:46 HD Server | New server thread for client has been created for incoming connection. | 2018-02-14 14:34:46 Socket (27449) | Creating socket. | 2018-02-14 14:34:46 HD Server | Setting DTC encoding to Binary VLS | 2018-02-14 14:34:46 HD Server | Received login. Requesting authorization. | Username: xyz. | 2018-02-14 14:34:46 HD Server | Login has been authorized. | Username: xyz. | 2018-02-14 14:34:46 HD Server | HD Request #1314 | Socket: 27449 | Symbol: F.US.MQOJ18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2018-02-14 13:29:39 | ClientRequestID: 1314 | Username: xyz. | 2018-02-14 14:34:46 HD Request # 1373 | Setting DTC encoding to Binary VLS | 2018-02-14 14:34:47 HD Request # 1373 | Sending historical data logon request message. | 2018-02-14 14:34:47 HD Request # 1373 | Requesting Intraday data. Start date-time: 2018-02-14 14:29:39. Record interval: 0. Symbol: QOJ18 | 2018-02-14 14:34:47 HD Request # 1373 | Decompressing data. | 2018-02-14 14:34:47 HD Request # 1373 | Receiving Intraday data for F.US.MQOJ18 starting at 2018-02-14 14:29:39 | 2018-02-14 14:34:47 HD Request # 1373 | Timestamp of first Intraday data file record written: 2018-02-14 14:30:01 | 2018-02-14 14:34:47 Socket (27448) | Initiating close of socket by core. | 2018-02-14 14:34:47 Socket (27448) | Shutdown started. Waiting for graceful close. | 2018-02-14 14:34:47 Historical data download thread signaled to stop. | 2018-02-14 14:34:47 HD Request # 1373 | Received 144 records from 2018-02-14 14:29:39 to 2018-02-14 14:34:36 (5.0 minutes) and wrote 143 records for F.US.MQOJ18 | 2018-02-14 14:34:47 HD Request # 1373 | Completion time: 0s | 2018-02-14 14:34:47 HD Request # 1373 | Intraday data download complete for F.US.MQOJ18. Unique request ID: 1385 | 2018-02-14 14:34:47 Removed historical data download ID 1385 | 2018-02-14 14:34:47 Real-time Intraday chart data file updates started for F.US.MQOJ18 | 2018-02-14 14:34:47 Intraday chart data file opened for F.US.MQOJ18 | 2018-02-14 14:34:47 HD Request # 1374 | Downloading Intraday chart data for F.US.GCEG18 to the file F.US.GCEG18.scid. Service: comex | 2018-02-14 14:34:47 HD Request # 1374 | Download start date-time: 2018-02-14 08:16:30.000 | 2018-02-14 14:34:47 HD Request # 1374 | Using server: ds1.sierracharts.com port 10150 | 2018-02-14 14:34:47 Socket (27450) | Creating socket. | 2018-02-14 14:34:47 Socket (27450) | Connecting to IP: 8.18.161.135. | 2018-02-14 14:34:47 Chart #1 has tagged chart #10 for full recalculation. Chartbook: GC.cht | 2018-02-14 14:34:47 Chart #1 has tagged chart #2 for full recalculation. Chartbook: GC.cht | 2018-02-14 14:34:47 Chart #1 has tagged chart #6 for full recalculation. Chartbook: GC.cht | 2018-02-14 14:34:47 Chart #1 has tagged chart #8 for full recalculation. Chartbook: GC.cht | 2018-02-14 14:34:47 Chart #1 has tagged chart #9 for full recalculation. Chartbook: GC.cht | 2018-02-14 14:34:47 F.US.GCEJ18 [CB] [M] 5000 Volume #2 | Performing a full recalculation because it has been tagged. Chartbook: GC.cht | 2018-02-14 14:34:47 Socket (27448) | Socket gracefully closed by remote side. | 2018-02-14 14:34:47 Socket (27448) | Closed. | 2018-02-14 14:34:47 F.US.GCEJ18 [CB] [M] 2000 Trades #9 | Performing a full recalculation because it has been tagged. Chartbook: GC.cht | 2018-02-14 14:34:47 F.US.GCEJ18 [CB] [M] 4000 Trades #6 | Performing a full recalculation because it has been tagged. Chartbook: GC.cht | 2018-02-14 14:34:47 HD Server | HD Request # 1314 | Socket: 27449 | Symbol: F.US.MQOJ18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 144 | ClientRequestID: 1314 | Username: xyz. | 2018-02-14 14:34:47 Socket (27449) | Socket gracefully closed by remote side. | 2018-02-14 14:34:47 Socket (27449) | Received socket Close event. | 2018-02-14 14:34:47 Socket (27449) | Initiating close of socket by core. | 2018-02-14 14:34:47 Socket (27449) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-02-14 14:34:47 Socket (27449) | Closed. | 2018-02-14 14:34:47 HD Server | Server thread ending. Socket closed. | Username: xyz. | 2018-02-14 14:34:47 HD Server | New server thread for client has been created for incoming connection. | 2018-02-14 14:34:47 Socket (27451) | Creating socket. | 2018-02-14 14:34:47 HD Server | Setting DTC encoding to Binary VLS | 2018-02-14 14:34:47 HD Server | Received login. Requesting authorization. | Username: xyz. | 2018-02-14 14:34:47 HD Server | Login has been authorized. | Username: xyz. | 2018-02-14 14:34:47 HD Server | HD Request #1315 | Socket: 27451 | Symbol: F.US.GCEG18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2018-02-14 07:16:30 | ClientRequestID: 1315 | Username: xyz. | 2018-02-14 14:34:47 F.US.GCEJ18 [CV] [M] 377 Trades #10 | Performing a full recalculation because it has been tagged. Chartbook: GC.cht | 2018-02-14 14:34:47 F.US.GCEJ18 [CBV] [M] 10946 Trades #8 | Performing a full recalculation because it has been tagged. Chartbook: GC.cht | 2018-02-14 14:34:47 Opened cached Intraday file: C:\SierraChart\Data\F.US.GCEJ18.scid | 2018-02-14 14:34:51 HD Request # 1374 | Sending historical data logon request message. | 2018-02-14 14:34:57 Opened cached Intraday file: C:\SierraChart\Data\F.US.MQOJ18.scid | 2018-02-14 14:35:11 SC Data - All Services | Clearing market depth for F.US.NQMH18. | 2018-02-14 14:35:44 SC Data - All Services | Received security definition for symbol F.US.NQMH18 | 2018-02-14 14:35:44 SC Data - All Services | Real-time data for symbol F.US.NQMH18 has been restored. | 2018-02-14 14:35:44 Intraday data recording state for symbol F.US.NQMH18 is set to download 'Pending'. | 2018-02-14 14:35:44 Socket (27443) | Timed out waiting for shutdown. Performing an immediate socket close. | 2018-02-14 14:35:51 Socket (27443) | Closed. | 2018-02-14 14:35:51 Socket (27443) | Socket gracefully closed by remote side. | 2018-02-14 14:35:51 Socket (27443) | Deleting network socket now after delay. | 2018-02-14 14:36:21 SC Data - All Services | Real-time data for symbol F.US.NQMH18 is currently unavailable. | 2018-02-14 14:36:49 HD Request # 1374 | Error downloading historical Intraday data for F.US.GCEG18. The download timed out. | 2018-02-14 14:37:46 Historical data download thread signaled to stop. | 2018-02-14 14:37:46 Socket (27450) | Initiating close of socket by core. | 2018-02-14 14:37:46 Socket (27450) | Shutdown started. Waiting for graceful close. | 2018-02-14 14:37:46 HD Request # 1374 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.GCEG18 | 2018-02-14 14:37:46 HD Request # 1374 | Completion time: 3m 1s | 2018-02-14 14:37:46 HD Request # 1374 | Intraday data download complete for F.US.GCEG18. Unique request ID: 1386 | 2018-02-14 14:37:46 Removed historical data download ID 1386 | 2018-02-14 14:37:46 Real-time Intraday chart data file updates started for F.US.GCEG18 | 2018-02-14 14:37:46 Intraday chart data file opened for F.US.GCEG18 | 2018-02-14 14:37:46 |