Support Board
Date/Time: Sat, 18 Jan 2025 18:41:46 +0000
Post From: CQG disconnects and reconnects frequently
| [2018-02-13 22:20:10] |
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OK we are looking this over. We just want to check to rule out a possibility, is Sierra Chart in a frozen state for more than 5 or 10 seconds before it happens? In other words is the program like frozen and inoperable for a period of time? And also at the time you notice this do you notice that the charts stop updating, in other words the data feed stops, and then there is a disconnection shortly after? Also, do not post any further Message Logs. They are not needed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-13 22:20:37
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