Support Board
Date/Time: Sun, 24 Nov 2024 08:26:03 +0000
Post From: my system fails to connect
| [2013-10-02 17:40:07] |
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We now understand the problem better. It is only fairly recently that Barchart has allowed connections on port 443. Apparently their support people were not aware of this. For some reason they are no longer allowing a connection on 443. Since there is less difficulty with using port 443, we made that the default. We will switch back to the default of 7500. So while, maybe they should have recognized the problem, the problem was nonstandard so they did not understand why Sierra Chart users could not connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-02 17:43:31
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